1. COGEMA LOGISTICS Transparency and Dialogue : The Keys to Nuclear Transport Issue PIME 2004, Barcelona, February 9 Henry-Jacques Neau Acting Director for Transport External Affairs

2. > Titre de la présentation - Date - Références22 COGEMA LOGISTICS Transparency and Dialogue : The Keys to Nuclear Transport Issue  French context  People expect and get transparent information, but most of them do not particularly look for it  Nuclear energy enjoys a quite favorable trend  The level of mobilization is low  Opponents remain active, and our very controlled industry is not on the same footing as opponents, accountable to no one

3. > Titre de la présentation - Date - Références33 COGEMA LOGISTICS Transparency and Dialogue : The Keys to Nuclear Transport Issue  Opponents strategy  Opponents use the media to create interest  Ideological and technical areas do not meet deepening the gap between assessed and perceived risks non-events painted as fearful emotional coups, hard to counter : invoking images, such as "Tchernoblaye" for the Blayais NPP  Opponent behavior divert priorities into inefficience mobilize large police forces induced media pressure changes our priorities into a large and complex communication policy, which could be opposed to transparency Authorities' (including local) and Clients' requests and needs multiply; regulations are ever more stringent Answering to opponents is hopeless; addressing their issues towards all others is best

4. > Titre de la présentation - Date - Références44 COGEMA LOGISTICS Transparency and Dialogue : The Keys to Nuclear Transport Issue  French Nuclear Industry : Implementing our strategy  Information duty : providing the right information at the right time and at the right place  Proactive communication policy : making the information available to everybody dialogue with all national and local actors (politicians, mayors, media, organizations…) webcams (before 9/11), production/transport data on-line Policy of site visits (25,000 visitors/year, modified since 9/11)  … now facing limits short and clear messages about complex technical matters technical and rational messages against scary ones regulatory and commercial confidentiality - terrorist threats, non-proliferation issues Developing a neighboring attitude