1. CAP Quality Care Westbrook, Maine

2. AIM To Increase Admissions

3. Change Simplify Phone Screening Form Remove any items not required by regulations and accreditation standards Convert open-ended questions to Yes/No format Market “quick and easy” new form to counselors to encourage increased participation in screenings

4. Results

5. Next Steps 1.Modified form to gather Suboxone data and to increase usability 2.Adopted form as new Standard Operating Procedure

6. Impact Maintains previous Change Project accomplishment of increasing admissions through live, immediate response to request for screening Increases Intake Coordinator’s availability for other tasks Reinforces competency of all counseling staff in a Core Function Encourages team approach to patient care