1. BUSI 321GOLDENCHAPTER 11 HUMAN RESOURCE PLANNING  Process of getting the right number of qualified people into the right job at the right time.

2. BUSI 321GOLDENCHAPTER 11 STAFFING ESSENTIALS  Job Analysis: Determining the pertinent information relating to the nature of a specific job.  Job Description: Written statement that identifies the tasks, duties, activities, and performance results required in a specific job.

3. BUSI 321GOLDENCHAPTER 11 STAFFING ESSENTIALS  Job Specification: Written statement that identifies the abilities, skills, traits, or attributes necessary for successful performance in a particular job.  Skills Inventory: Consolidates information about an organization’s current human resources.

4. BUSI 321GOLDENCHAPTER 11 STAFFING ESSENTIALS  Forecasting: Attempt to determine the future human resource needs given the organizational objectives.  Transition: How to obtain the quality and quantity of human resources to meet objectives of forecast.

5. BUSI 321GOLDENCHAPTER 11 LEGAL CONSIDERATIONS  Equal Pay Act-1963  Civil Rights Act-1964 and 1991  Equal Employment Opportunity (EEO): The right of all people to work, and to advance on the basis of merit, ability, and potential.  Age Discrimination Act-1968 and 1978  Americans with Disabilities Act (ADA)- 1990

6. BUSI 321GOLDENCHAPTER 11 RECRUITMENT/PROMOTIONS  Internal versus External  Recruitment  Temporary Help  Peter Principle: Tendency for individuals to rise to a level of incompetence.

7. BUSI 321GOLDENCHAPTER 11 SELECTION  Who makes the decision???  Affirmative Action Plan  Reverse discrimination

8. BUSI 321GOLDENCHAPTER 11 TESTING  Aptitude  Psychomotor  Job knowledge  Proficiency  Interests  Psychological  Polygraph  Drug

9. BUSI 321GOLDENCHAPTER 11 INTERVIEWS  Structured  Semi-structured  Situational  Unstructured  Stress  Board (panel)  Group

10. BUSI 321GOLDENCHAPTER 11 INTERVIEW PROBLEMS  Overgeneralizing  Reliability and validity  Halo effect