1. Introduction to Hardware IT190 Foundations in Information Technology

2. Unit 2 Checklist  Complete Assignment  Complete Discussion Board Remember to make your first post before Saturday Post on three different days Check for spelling and grammar Be professional  Flexible Learning Activity Seminar or Quiz IT190 Foundations in Information Technology

3. Unit 2 Objectives  Describe basic computer components  Identify components on a motherboard  Identify common computer parts IT190 Foundations in Information Technology

4. Agenda  Hardware vs. software  Microprocessors  RAM vs. ROM  Motherboard  USB vs. FireWire  Soft skills: active listening IT190 Foundations in Information Technology

5. Hardware vs. Software  Hardware Something you can touch or feel  Software Instructions for the computer  Firmware Combines hardware and software IT190 Foundations in Information Technology

6. Motherboard  What is the motherboard?  What are some of the main components found on the motherboard? CPU Sockets and slots Fans and heat sinks Expansion slots Chipsets IT190 Foundations in Information Technology

7. Inside the System Unit CPU and RAM

8. Microprocessor Basics  Computers can understand only 1s and 0s – each 1 or 0 is a bit  8 bits is a byte IT190 Foundations in Information Technology KilobyteKB1024 bytes~1 thousand bytes MegabyteMB1024 kilobytes~1 million bytes GigabyteGB1024 Megabytes~1 billion bytes TerabyteTB1024 gigabytes~1 trillion bytes PetabytePB1024 Terabytes~1 quadrillion bytes ExabyteEB1024 Petabytes~ 1 quintillion bytes ZetabyteZB1024 Exabytes~1 sextillion bytes YottabyteYB1024 Zetabytes~1 septillion bytes

9. RAM vs. ROM What is the difference? IT190 Foundations in Information Technology

10. Memory RAMROM  Random Access Memory  Volatile  SRAM, DRAM, CACHE  Chips  Read Only Memory  Non-Volatile  PROM, EPROM, EEPROM  Motherboards  Graphics Cards IT190 Foundations in Information Technology

11. Memory vs. Storage What’s the difference? IT190 Foundations in Information Technology

12. Memory Memory - RAMStorage  Running applications  1+ GB  Not saved  Dynamic – changes fast  One silicon piece  Stored applications  100+ GB  Saved  Static – slower changes  Contains moving parts IT190 Foundations in Information Technology

13. External Connectors There are six primary types of connectors  Din  USB  FireWire  DB  RJ  Audio

14. Plugs, ports, jacks, and connectors Computer plugs Computer jacks Computer ports

15. FireWire, DB Connectors, RJ connectors, audio connectors

16. USB vs. Firewire USB 2.0FireWire  1.5 Mb/s 12 Mb/s 480 Mb/s supported  USB controller (host) required  Cable up to 5 m  Up to 127 devices  Hub topology  100 Mb/s 200 Mb/s 400 Mb/s supported  Peer to Peer networking – no host computer  Cable up to 4.5 m  Up to 63 devices  Daisy Chain topology IT190 Foundations in Information Technology

17. Mini-DIN Connector and USB

18. Basic Computer Parts

19. Keyboard/Mouse

20. Monitor

21. Sound

22. Putting it together Computer 1Computer 2  Intel Pentium Dual Core T4200 (2.0 GHz/800Mhz FSB/1MB cache)  2 GB shared dual channel DDR2 (2 DIMMs)  160 GB SATA Hard Drive (5400RPM)  Intel Core 2 Extreme X9000 (2.8 GHz/800MHz FSB/6MB Cache)  8 GB Dual Channel DDR2 SO-DIMM (2 Dimms)  256 GB Solid State Drive IT190 Foundations in Information Technology

23. Soft Skills  Active Listening – is passively participating in a conversation where you focus on what the customer is saying.  Some of the benefits of active listening include: Quicker capturing of data and symptoms. Improves understand of problem.  Active listening moves the focus from the technician’s problems to the customer’s problems. IT190 Foundations in Information Technology

24. Questions? IT190 Foundations in Information Technology