1. Email Good Communication Takes Some Work

2. Subject Line Your subject line must “speak” to the topic Summarize the message contents Subject lines to avoid – Don’t say “hi” – Don’t leave it blank – Don’t make it too long – just the facts!

3. Keep Your Email Short Make it quick to read Make it easy to understand If you have multiple topics, think about sending multiple (short) emails

4. Reply vs. Reply All Pay Attention! Don’t send a message to everyone if everyone doesn’t need to read it

5. Read Again Before You Send Re-read your message to: – Make sure your message is clear – Remove ambiguities – Remove emotional responses (don’t reply in haste or in anger)

6. Use the proper “voice” Remember your audience – Don’t use “text speak” for business, communicating with a teacher, college, etc. – Use the “right” amount of formality for the situation

7. Check your spelling Always do a spell check

8. Once you send, you have no control Once you send an email, you have given up control of your message It could be forwarded to anyone else, printed, placed on a web page, etc. Be careful with what you say!