1. Unemployment, The Skills Gap and Services Available PHOENIX LABOR SNAPSHOT

2. PHOENIX CIVILIAN LABOR FORCE bls.gov

3. Registered Nurses 6,969 Retail Sales 3,335 POSITIONS IN DEMAND (June 1 – July 1) wantedanalytics.com

4. Customer Service Representatives 2,868 Truck Drivers 2,678 POSITIONS IN DEMAND (cont.) wantedanalytics.com

5. High demand for first-line supervisors with over 7,000 positions across: Retail Administrative Support/Office Staff Food Service NEED FOR SUPERVISORS wantedanalytics.com

6. Construction Teaching Trucking Energy LABOR SHORTAGES

7. Not enough graduates in high-demand fields Employer reluctance to train employees New technologies Failure of job match programs Non-competitive compensation Lack of soft skills and critical thinking ability REASONS FOR THE SKILLS GAP

8. Everyday, 10,000 baby boomers reach retirement age The Society for Human Resource Management reports one-third of US businesses anticipate staffing problems Along with workforce numbers, businesses anticipate a loss of institutional knowledge: Brain Drain THE “BRAIN DRAIN” npr.org

9. Assistance in recruiting Promotion of positions Employed Worker Training and On the Job Training grants Space to hold business events including recruitment and training SERVICES TO BRIDGE THE GAP - BUSINESS

10. Career advisors and employment specialists to assist in job search Training to upgrade skills and make job seekers more attractive to business Workshops including soft skills, resume writing, interviewing, job search and LinkedIn training Job Club workshops BRIDGING THE GAP – JOB SEEKERS