1. 1 IST Professional Development Seminar A view of library services from Porter 423 Mark Haslett University Librarian University of Waterloo December 2, 2005

2. 2 Purpose of Today’s Session Identify some major themes, trends and initiatives Provide some background Outline some significant changes over the last 2 ½ years

3. 3 Collaboration is a theme Bob Rae’s introduction to the Postsecondary Review “Discussion Paper” highlights that: There needs to be a much greater capacity for collaboration between institutions

4. 4 Fostering partnerships & collaboration Bob Rae’s book, “Prosperity and the Public Good.” Libraries are based on a model where the public or the common good is primary Founded on the notion of sharing and making resources readily available Therefore the theme that … is one which resonates and rings true in the Library community

5. 5 The Library’s role Enhance access to scholarly information resources Develop & maintain the information resource collection Provide access to that content Facilitate the productive and proficient use of the information resources

6. 6 To enhance access to information The Library trains and develops staff to: identify the information needs of Library users relate those needs to available resources purchase & provide access to those resources facilitate the productive and proficient use of those resources

7. 7 The Library’s Strategic Directions Increase the breadth and scope of information resources Enhance and integrate access to information resources and services Support students in the development of information discovery and critical evaluation skills: “information literacy”

8. 8 Broad context The traditional role of the Library remains. The environment however is evolving. Access to both electronic and paper scholarly resources continues to increase How students and faculty use information is undergoing a significant transformation

9. 9 The evolving library environment Digital/electronic and paper resources both continue to grow Increasing numbers of e-journals Integrating access to information To print and digital resources Linking digital to digital The hybrid library Print; digital/electronic; … E-Resources & services

10. 10 The hybrid library environment Digital & print Wired & wireless Physical place & virtual The ubiquitous library??

11. 11 Content, Connected & Collaboration Notes for Report to Senate Mark Haslett University Librarian January 19, 2004

12. 12 The E-environment Increasing numbers of e-resources Two examples Print and Electronic Serial Titles Currently Received UW purchase of the complete Elsevier backfile

13. 13 Shift to Electronic Access At UW, we now have access to more than 13,000 electronic journals [7400 in 2002] Online linkages between indexes and full text articles are now a given The vast majority of purchases are made in a consortial arrangement with other libraries

14. 14 Print and Electronic Serial Titles Currently Received

15. 15 Backfiles of e-journals Elsevier Purchased complete backfile of all Elsevier journals going back to volume 1 issue 1 for each journal Ongoing access to over 5 million articles @ 20 cents an article Value for money An anecdote …

16. 16 Anecdote Engineering chair NSERC submission One weekend vs. couple of weeks FROM home Working when it was convenient Working where it was convenient Access to more in a more timely manner

17. 17 CNSLP (The Canadian National Site Licensing Project) A collaborative initiative of 64 universities in Canada Highlighted as a world "success story" at the UN World Summit on the Information Society 2 nd largest award by CFI for a national project

18. 18 CRKN The Canadian Research Knowledge Network (CRKN) is a program of Canada's universities, incorporated on April 1, 2004 as a not-for-profit organization in order to continue the work of CNSLP Dedicated to expanding access to scholarly research in digital formats for the benefit of academic researchers nation-wide

19. 19 OCUL - Scholars Portal OCUL is a consortium of 20 university libraries in the province of Ontario. The member libraries cooperate to enhance information services through resource sharing, collective purchasing, document delivery and other related activities. An OCUL-sponsored initiative

20. 20 Scholars Portal A province-wide portal to scholarly information resources An electronic infrastructure which supports teaching, learning and research in Ontario universities Content & connectivity

21. 21 Scholars Portal Goals Secure archiving of electronic resources Reliable and rapid access to information across the province Foster innovation in the delivery of information to researchers Avoid duplication of effort in managing electronic resources Facilitate the integration of information resources with courseware services and systems

22. 22 Scholars Portal 7,384 journals and 8.8 million articles (vs. 4,700 and 6.8 in 2002) The world’s largest collections of electronic journals in the world More than 10 million article downloads since July 2002 UW, next to UofT, is still the heaviest user

23. 23 COU report As noted in the recent academic colleagues working paper to COU, “Learning Technology Issues in Higher Education” (September 2004): Although each Ontario university is likely to find its own unique solutions to many of the LT [learning technology] issues outlined above, there is surely some benefit to co-operative system-wide ventures. Notable is the work of the Ontario Council of University Libraries with its project … the Ontario Scholar’s Portal (http://scholarsportal.info/)http://scholarsportal.info/

24. 24 Summary Ontario University libraries: are world-wide leaders in “Best Practice” with a track record of cooperation … providing innovative solutions that advance access to scholarly information

25. 25 The physical library The physical library is very important to our campus community, especially undergraduate students. During a typical day in mid October, we record over 10,000 visits to the libraries. Our libraries are busy places

26. 26 The Library is a living and learning space, where… extensive peer interaction takes place students and faculty engage in study and conversation major information resources are available Library staff are there to help…

27. 27 The Davis Information Commons Project – the view in 2002 Support students in the development of information discovery and critical evaluation skills Enhanced facilities & services Group study rooms Quiet study spaces FLEX2 lab Easier access to digital resources Wireless & wired; lending laptops; NEXUS discussions; etc. Partnerships & collaboration

28. 28 RBC Information Commons

29. 29 RBC Information Commons

30. 30 RBC Information Commons Major transformation of the Davis Library Officially opened Nov. 23, 2004 $1 M donation from RBC Heavily used facility

31. 31 IBM Equipment

32. 32 IBM Equipment

33. 33 IBM To date we have received over $200,000 of IBM equipment through the UW Alumni @ IBM campaign By the end of the year, all public workstations on the main floor of Porter and Davis will be replaced with new IBM equipment We expect to receive an additional $200,000 over the next few years in equipment credits

34. 34 Porter 3 rd Floor Renovations

35. 35 Porter 3 rd Floor Renovations

36. 36 Sims Silent Study

37. 37 What’s Next – Future Plans An electronic security and inventory system in Davis and Porter An information commons on the main floor of Porter An e-learning lab on the main floor of Davis Create/enhance individual & group study spaces

38. 38 In conclusion, some things not covered Digitization strategies locally and nationally “Google” and the Open Internet Content Initiative Digital copyright issues E-Reserves The inter-relationship of Library services and systems among themselves and other systems and services locally and provincially Proxy services, ID management, etc. Content management Web services Etc., etc.

39. 39 Some Personal Observations Balance sustainability and innovation Focus on both flexibility and stability Pay attention and listen to needs of our users Listen for the hype… rhetoric vs. reality Work together Instill a service ethic: service is primary

40. 40 My vision of an excellent library is one that Keeps its eye on its core business of facilitating efficient access to and effective use of scholarly information Adapts to evolving trends in scholarly communications Seeds new initiatives & promotes partnerships, and Is at its best when working together with others

41. 41 A guiding principle Service is primary IT and collaboration are integral