1. Tips and Tricks in Sundial  http://calendar.stanford.edu http://sundial.stanford.edu May 2005

2. Overview of the Sundial Website  Quick Start Guide: http://calendar.stanford.edu/sundial-quickstart.html  Frequently Asked Questions: http://calendar.stanford.edu/sundial-faq.html  Troubleshooting: http://calendar.stanford.edu/sundial-troubleshooting.html  Tips and Techniques: http://calendar.stanford.edu/sundial-tips.html  Palm Synching: http://calendar.stanford.edu/1st-palm-sync.html  Requesting Groups and Resources : http://calendar.stanford.edu/sundial-naming-conv.html  Sundial vs. Meeting Maker: http://calendar.stanford.edu/sundial-vs-meetingmaker.html This handout accompanies classroom instruction provided by the ITSS Technology Training Services group at Stanford University. While it is not intended as a stand-alone tutorial, it may be helpful for review of materials taught in the course.

3. Quick Start Guide: http://calendar.stanford.edu/sundial-quickstart.html  Signing In  Setting Access Rights  Scheduling (allowing others to invite you to meetings)  Viewing (allowing others to view your entries)  Designate (allowing others to act on your behalf)  Creating and Responding to Meetings  For yourself or as a designate  Inviting other users  Inviting Resources (conference rooms, projectors, etc.)  Creating Repeating Meetings  Using the Suggest Date/Time function  Groups  Creating a group  Creating a group meeting  Printing  Other Sundial features  Daily Notes  Day Events  Tasks  Searching in Sundial  Accessing Sundial on the web: http://sundial.stanford.edu

4. Frequently Asked Questions: http://calendar.stanford.edu/sundial-faq.html  Access Rights  How do I set viewing rights for someone?  How do I set a designate?  Why can't people invite me to meetings?  Using Sundial  How do I get a Sundial account?  The Off-Line Agenda  How do I work as a designate?  How do I act as a designate for someone else?  Why don't my searches show everyone?  How can I let other users access my address book?  How do I manage Resources?  Can I hide information for just one meeting?  Can I make the details of a meeting available to just one person?  How do I reset my Off-Line password?  Why can't I find someone in Sundial?  Why does Sundial keep asking for my (Off-Line) password?  Why can't I import vCalendar/iCalendar data files?  How can I schedule a repeating meeting with no end date?

5. Frequently Asked Questions (cont.): http://calendar.stanford.edu/sundial-faq.html  Connecting to and Accessing Sundial  How do I access my Sundial agenda from the Web?  What's the difference between the desktop and web clients?  Why can't I access Sundial off-campus via the desktop client?  Why do I keep losing my connection to Sundial server?  What do I do if I can't connect to Sundial when I have VPN running?  Options and Preferences  How do I get "refused" (Red) meetings off of my calendar?  Why doesn't Sundial remember my window layouts?  How do I disable the In-Tray window?  Why don't I receive meeting notifications via email?  Sundial on the Web  Why can't I access the file attached to my meeting?  Synching and Palm Questions  How is the "Date Range" used in Oracle sync date book conduit?  Why can't I synch my palm to Palm Desktop or Meeting Maker any more?  Why doesn't my Sundial address book synch to palm on Mac?  How do I synch my palm to Sundial?  Why can't I choose which conduits get installed?  Other Questions  I recently upgraded my Mac to Panther, why doesn't Sundial work any more?

6.  Error message: "Module:, Label: 1300, Service error:#0x1a602".  Error message: "The server could not be reached, make sure you have entered the name properly".  Error message: "The connection to your host has been lost. This session will be terminated.  Cannot log on to Sundial. The desk top application keeps asking for a password and there is no place to enter it.  When I try to open another agenda even if I have access rights to it, the agenda screen is blank.  When looking up someone elses calendar in Sundial, it shows that he is available but when I talk to his admin, her calendar shows he is booked. They don't match and we did refresh our screens.  After installing Sundial, error message says that there is no connection to the server.  When you sync Sundial with a PDA, your meetings on your PDA come through as + and + -. This means the meeting is confirmed or partially confirmed. Is there any way to turn that off so it does not show up on the PDA?  I must enter my password to retrieve Sundial on my desktop.  Error message: "You do not have the right to invite the following people and/or resource".  Error message:"The currently off-line agenda belongs to someone else. Please select another location for your off-line agenda."  Mac OS X with Safari: Can login to Sundial, but cannot create meetings or other events.  Error message: "Incorrect password". Troubleshooting: http://calendar.stanford.edu/sundial-troubleshooting.html

7.  Searching for Group Schedule Calendars  Using Group Schedule Calendars  Searching for Resource Calendars  Using Resource Calendars  Additional tips:  Refreshing the calendar: Ctrl+R (Command+R)  Enabling Automatic Sign-in: Tools>Manage Connections>Enable Automatic Sign-in Tips and Techniques: http://calendar.stanford.edu/sundial-tips.html

8.  Windows Palm users: http://calendar.stanford.edu/sundial-palm-windows-instructions.html  Windows Pocket PC users: http://calendar.stanford.edu/sundial-pocketpc-instructions.html  Macintosh Palm users: http://calendar.stanford.edu/sundial-palm-macosx-instructions.html  Palm Sync Matrix (troubleshooting Palm issues) Palm Synching: http://calendar.stanford.edu/1st-palm-sync.html

9.  Tips for using Group and Resource calendars  How should people use group calendars?  How should people reserve resources?  Naming Conventions for Resource calendars  Naming Conventions for Group Calendars Requesting Groups and Resources : http://calendar.stanford.edu/sundial-naming-conv.html

10. Sundial vs. Meeting Maker : http://calendar.stanford.edu/sundial-vs-meetingmaker.html Meeting Maker  Calendar  Messages  Proxy  Activity  Banner  To-do  Preference  Private  Flexible  Publishable  User defined contact list  User defined groups  Address Book Sundial  Agenda  In-tray  Designate  Meeting  Daily Note  Task  Option  Personal  (No Sundial equivalent)  Public  Address Book  Private Group