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Rachael Bellisari COMM 321
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What is Non-verbal communication? Facial expressions Tone or pitch of voice Gestures displayed through body language Physical distance between the communicators
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What’s the point of non-verbal communication…
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Reinforce or modify Convey information about the emotional state Define or reinforce the relationship between people Provide feedback Regulate the flow of communication
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Non-verbal communication is not a language with a fixed meaning Learn to interpret non-verbal’s as we grow older Interpret non-verbal’s unconsciously
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10 Non-verbal’s that will make or break you in the work place
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Good eye contact Confident handshake Effective gestures Dressing the Part Posture and presence
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Control facial expressions Initiating interaction Voice tone Full Attention Responding to others’ nonverbal cue s
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Non-verbal communication in the workplace
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Does he like me or doesn’t he? Power and Dominance :observe and engage other people”
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References: Schwartz, L., & Media, D. (2003). Nonverbal Communication With Workplace Interactions. Retrieved October 27, 2015. Smith, J. (2013, March 11). 10 Nonverbal Cues That Convey Confidence At Work. Retrieved October 27, 2015, from http://www.forbes.com/sites/jacquelynsmith/2013/03/11/10-nonverbal-cues-that-convey-confidence-at-work/ Lunenburg, F. (2010). Louder Than Words: The Hidden Power of Nonverbal Communication in the Workplace. INTERNATIONAL JOURNAL OF SCHOLARLY ACADEMIC INTELLECTUAL DIVERSITY, 12(1). Retrieved October 27, 2015, from http://www.nationalforum.com/Electronic Journal Volumes/Lunenburg, Fred C Louder Than Words IJSAID V12 N1 2010.pdf
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