1. ALBASSAMI’S JOB IS NOT FEASIBLE WITHOUT IT P14D461P - Arni B. Hj. Morshidi P14D389P - Anisah Bt Ismail P14D397P - Syarifah Rohaya Bt Wan Idris P14D394P - Dayang Adelina Bt Hj Abang Muan P14D398P - Norhana Aini Bt Saini GST5083 INFORMATION SYSTEMS & ELECTRONIC COMMERCE

2. INTRODUCTION

3. CASE STUDY SUMMARY

4. QUESTION 1 What systems are described here? What valuable information do they provide? Maintains all the sender information such as the sent car, the track number, the sender & receiving branches and sends SMS message to the client acknowledging the arrival of the car. Other than that, the system also records the client’s data and holds maintenance information. At the same time the system also enables standard reports to be provided to top management and head sectors about the productivity of each branch The best thing about these system is, it allowed a better audit on all drivers’ behavior by using the output of the vehicles, tracking information. Shipping Information System (SiS)

6. QUESTION 2 What value did the IT/lS investments add to Albassami?

7. QUESTION 3 How did implementing the Shipping Information System address the business needs and Information requirements of Albassami?