1. Helping people back into work Patricia Mangan Jobcentre Plus UK

2. UK Labour Market Looks Healthy

3. But, it wasn’t always like this….. Thousands

4. Success is built on solid foundations  Macroeconomic Stability  Flexibility and diversity  Making work pay  Active Labour Market Policies

5. Jobseekers Allowance Regime Introduced in 1996, placed emphasis on:  Linking payment of benefit to active job search  Rights and responsibilities  Fortnightly Contact  Additional help provided as unemployment lengthens

6. The Intervention regime New Jobseeker Interview  40 minute Personal Adviser interview  Jobseekers Agreement  Submit customer to jobs and provide information about in-work benefits

7. Continues with Fortnightly Jobsearch Reviews  Administrative function  Discuss steps being taken to look for work  Identify best form of assistance for customer and where appropriate, match and submit to jobs  Confirm entitlement to JSA benefit

8. As length of unemployment increases….  13 week review – reviewing jobsearch activity  After 6 months, and every 6 months thereafter, an advisory interview is conducted

9. New Deals – targeted approach for those in most need  Intensive one-to-one help from a Personal Adviser followed up by menu of 4 Options  Underpinned by sanctions to benefit for those who will not take advantage of opportunities offered

10. Initial JSA13 weeks26 Weeks52 weeks78 Weeks6-8 weeks 6 25+ Restart 3 Early Entry Level 1 1 FA meeting 8 25+ New Deal mandatory 7 25+ Restart 5 18-24 New Deal Mandatory Gateway 4 mths Options 13-26 wks Follow through 13 wks Gateway 4 mths Option s13 – 26 wks Follow through 3 mths Current Model 2 PA meeting 4 13 week Review interview Appropriate Provision Volumes: 2944489 Fortnightly Jobsearch Reviews (End of permitted period interview)

11. Key success factors…. Jobcentre Plus – single point of delivery for benefits and help into work Compulsory work focussed interviews and specially trained advisers Something for something – rights and responsibilities

13. Modern Jobcentre Plus services

14. Self-service and face to face advice brought together

15. Future Challenges……….