1. Practitioner groups Dr Paula Wright Deanery Adviser on Sessional GPs

2. Why might we benefit from groups ? Keeping up to date- “collective efforts” Keeping up to date- “collective efforts” Peer support/ Maslow Peer support/ Maslow Sharing techniques for finding answers PUNS and DENS (e.g. web site) Sharing techniques for finding answers PUNS and DENS (e.g. web site) Increasing awareness of how groups function (well/badly) Increasing awareness of how groups function (well/badly) Explore difficult areas of learning: ethics, politics; complaints, interpersonal conflict etc) Explore difficult areas of learning: ethics, politics; complaints, interpersonal conflict etc) Reflecting on Personal professional dilemmas Reflecting on Personal professional dilemmas Translating theory into more practice based discussion Translating theory into more practice based discussion

3. What is on offer TODAY… and after Meeting others today (potential groups members and also those with experience of groups) Meeting others today (potential groups members and also those with experience of groups) Some information about GROUPS Some information about GROUPS Email list of people and their location and interests Email list of people and their location and interests …. …. Then over to you ! Then over to you ! (in future –sharing good practice) (in future –sharing good practice)

4. Nuts and Bolts 3 behaviours of groups TASK: what do we want to achieve GROUP: how will we work together ? (ground-rules, establishing trust, resolving conflict) SELF: serving own needs (seeking recognition?/ blocking/ dominating/ contributing)

5. Ground-rules Punctuality Punctuality Respect Respect Confidentiality Confidentiality Non-judgemental feedback Non-judgemental feedback Regular attendance Regular attendance Frequency and timing Frequency and timing Type of contribution- reciprocity Type of contribution- reciprocity Membership: how new members join Membership: how new members join etc etc

6. Key skills for groups ListeningEmpathy Feedback skills

7. Reflective listening Paraphrasing Paraphrasing Reflecting feeling Reflecting feeling Reflecting meaning Reflecting meaning

8. Empathy 3 components 3 components 1. Understanding how the other person is feeling 2. Understanding the situation that triggered those feelings 3. Communicating your understanding in such a way that that person feels accepted and understood.

9. Feedback Right time and place Right time and place Describe a behaviour or action NOT an intention or attribute Describe a behaviour or action NOT an intention or attribute Be specific Be specific Directed feedback to somethng the receive can do something about Directed feedback to somethng the receive can do something about Communicate it clearly Communicate it clearly

10. SDLGs Regular set time of month swill reduce time spent on “organising” Regular set time of month swill reduce time spent on “organising” 8-10 means don’t you can miss some without meetings being cancelled 8-10 means don’t you can miss some without meetings being cancelled Need regular meetings to “warm up” Need regular meetings to “warm up” Strong educational focus Strong educational focus Take Take

11. SDLGs practicalities Setting up meeting: Setting up meeting: –Introductions –Ice breakers (YES!) –When/where/how long/what you cover/rotas/ planning 3- 6m ahead –Ground rules Evaluate/reflect after 6 months Evaluate/reflect after 6 months Any special roles: host/ presenter/coordinator/ time keeper Any special roles: host/ presenter/coordinator/ time keeper Allowing time in each meeting for : “chat”/ planning and reflection Allowing time in each meeting for : “chat”/ planning and reflection

12. Evaluating meetings Are they meeting their aims Are they meeting their aims Is everyone able to participate? Is everyone able to participate? Was time managed well Was time managed well Is decision making shared by participants ? Is decision making shared by participants ? What’s going well ? What’s going well ? What would like to look at changing ? What would like to look at changing ?

13. Next –smaller Group work Hopes and Fears Hopes and Fears Geographically based Geographically based What is needed next/ What issues do we want to explore ? What is needed next/ What issues do we want to explore ? Nominate spokesperson Nominate spokesperson BACK TO Large lecture theatre at …. BACK TO Large lecture theatre at …. For final feedback from groups For final feedback from groups