1. © InSTEDD, CC-by-NC-SA, Tools for Disaster Response & Situational Awareness in the field

2. © InSTEDD, CC-by-NC-SA, Purpose Cisco Grant to implement disaster management tools to InSTEDD Grant includes $ support for 1 or 2 NetHope implementations, internationally Looking to pilot by February

3. © InSTEDD, CC-by-NC-SA, Agenda Tour of some InSTEDD tools American Red Cross Experience Discussion – What / How can you use?

4. © InSTEDD, CC-by-NC-SA, Agenda Tour of some InSTEDD tools American Red Cross Experience Discussion – What / How can you use?

5. © InSTEDD, CC-by-NC-SA, Used by Red Cross Bay Area Chapter Emergency Response for Team Assembly

6. © InSTEDD, CC-by-NC-SA,

7. TIMELINESS SCALABALITY COST EFFICIENCY SITUATIONAL AWARENESS GOAL:

8. © InSTEDD, CC-by-NC-SA, LISTEN DESIGN DEVELOP PILOT PROCESS

9. © InSTEDD, CC-by-NC-SA, 94-97% VOLUNTEERS

10. © InSTEDD, CC-by-NC-SA, CALL DOWN ! emergency availability call xxxxx? xxxxx...xxxx... xxxx... converse directions deploy CURRENT PROCESS

11. © InSTEDD, CC-by-NC-SA, 2-4 min / per volunteer CALL DOWN CURRENT PROCESS

12. © InSTEDD, CC-by-NC-SA, LISTEN DESIGN DEVELOP PILOT PROCESS

13. © InSTEDD, CC-by-NC-SA, LISTEN DESIGN DEVELOP PILOT PROCESS

14. © InSTEDD, CC-by-NC-SA, technologies

15. © InSTEDD, CC-by-NC-SA, CALL DOWN AUTOMATED PROCESS ! emergency xxxxx? xxxxx...xxxx... xxxx... X X X deploy converse directions call X availability

16. © InSTEDD, CC-by-NC-SA, # of volunteers incident type

17. © InSTEDD, CC-by-NC-SA, location of incident

18. © InSTEDD, CC-by-NC-SA, proximity prioritization visual map of incident location

19. © InSTEDD, CC-by-NC-SA, Begin Recruiting custom filter options start/stop recruiting

20. © InSTEDD, CC-by-NC-SA, Begin Recruiting V Contact info Recruitment status

21. © InSTEDD, CC-by-NC-SA, Begin Recruiting

22. © InSTEDD, CC-by-NC-SA, PROCESS LISTEN DESIGN DEVELOP PILOT

23. © InSTEDD, CC-by-NC-SA, PROCESS LISTEN DESIGN DEVELOP PILOT

24. © InSTEDD, CC-by-NC-SA, USABILITY TESTING

25. © InSTEDD, CC-by-NC-SA, Explore Watchfire Interface DEMO

26. © InSTEDD, CC-by-NC-SA, Introducing Our Users… Al Mallamo State Consortium Chair, American Red Cross Bay Area Chapter Rod Lehr Disaster Services Co-Chair, American Red Cross San Mateo County

27. © InSTEDD, CC-by-NC-SA, THE SHAKE OUT PILOT TESTING INITAL RECRUITING

28. © InSTEDD, CC-by-NC-SA, Faster Volunteer Activation © InSTEDD, CC-by-NC-SA,

29. Watchfire halved the time © InSTEDD, CC-by-NC-SA, 50% time reduction in team recruiting

30. © InSTEDD, CC-by-NC-SA, SFO AIR CRASH SIMULATION PILOT TESTING

31. © InSTEDD, CC-by-NC-SA, SIMULATION Air Crash Results

32. © InSTEDD, CC-by-NC-SA, SIMULATION 100% increase in volunteers recruited Air Crash Results

33. © InSTEDD, CC-by-NC-SA, Resource Map

34. © InSTEDD, CC-by-NC-SA, Challenges Mapping Resources, Facilities, Statistics Users need simple tools Data needs to be shared Keeping information current Making information accessible in the field

35. © InSTEDD, CC-by-NC-SA, Resource Map Originated from field needs in SE Asia in 2010 Common uses –Facility Registries –Resource / Stock Tracking –Sensor data –Mapping M&E or training efforts –Landscape/Assessments Open Source Cloud- or self- hosted

36. © InSTEDD, CC-by-NC-SA,

37. APIs & Open Source Open Source: –Sharing implementation code –Sustainability: allowing local maintenance –Innovation potential for the team that manages the tool Open Architecture –Exposing functionality for programmers via standards-based APIs –Sustainability: helps reduce the need for changes –Innovation potential for everyone in the country

38. © InSTEDD, CC-by-NC-SA, GeoChat

39. © InSTEDD, CC-by-NC-SA, GeoChat Capabilities Create and join in chat groups by SMS, email, or web browser. Translates location names sent by users to a position on a map Can include one or more RSS feeds, and each new item will be broadcast to mobile users via SMS. Twitter-enabled. Dedicated international SMS gateway supported by 96% of the world’s mobile carriers.

40. © InSTEDD, CC-by-NC-SA, GeoChat Screenshot

41. © InSTEDD, CC-by-NC-SA, UNICEF - GIS

42. © InSTEDD, CC-by-NC-SA, 42 © InSTEDD, CC-by-NC-SA,

43. 43 © InSTEDD, CC-by-NC-SA,

44. Verboice

45. © InSTEDD, CC-by-NC-SA, 45 © InSTEDD, CC-by-NC-SA,

46. 46 © InSTEDD, CC-by-NC-SA,

47. Verboice Scenarios Hotlines Population Surveys Field worker reports Information Lines Risk Screening Incident Reports

48. © InSTEDD, CC-by-NC-SA, Key Features End users can design the experience as flowchart Call out to users or receive calls Multiple languages. Menus, DTMF input, recorded messages, etc. Integrates with external systems Connects to multiple voice channels – e.g. Skype for simplicity or direct to telcos for scale. Used in USA, Cambodia, Laos, Chile, Ethiopia, India, Ghana, Bangladesh. Foundation for Watchfire, BMGF’s Motech suite

49. © InSTEDD, CC-by-NC-SA, Wrap Up InSTEDD designs open-source technologies alongside with users WatchFire  Volunteer Activation Resource Map  Resources, Facilities GeoChat  Real-time field communication Verboice  Voice-based systems

50. © InSTEDD, CC-by-NC-SA, Purpose Cisco Grant to implement disaster management tools to InSTEDD Grant includes $ support for 1 or 2 NetHope implementations, internationally Looking to pilot by February

51. © InSTEDD, CC-by-NC-SA, Agenda Tour of some InSTEDD tools American Red Cross Experience Discussion – What / How can you use?

52. © InSTEDD, CC-by-NC-SA, Next Steps Follow-up calls with interested groups to understand scenarios Choose which ones we pilot, where Contact: info@instedd.org @instedd Ed Jezierski edjez@instedd.org@edjez Julian Wimbushjulian.wimbush@instedd.org