1. The “Seven Deadly Sins” of Running an Alfresco Project Sabine Otto Director Consulting Services EMEA The Alfresco Implementation Methodology

2. It is Fact “78% of Information Systems projects failed to realize even 50% of the originally identified benefits.” Source: Management Today

4. Sin # 1: Not Having a Plan

5. “Many Companies are investing in this kind of software without actually knowing how they are going to use it, or if their workers will use it. In all cases, planning is key.” - Kenneth Chin Gartner Portals, Content, and Collaboration Summit early September 2014

7. Make a plan! Understand where you are Involve the right people Define phases & sprints for incremental value Understand and assign the work Build consensus Be disciplined in managing to the plan

8. Sin # 2: Trying to figure things out as you go and by reading the manual.

9. You Don’t Find the Answer to Business Value in the Manual

10. Hire the experts!

11. Sin # 3: Not lining up project scope & objectives with the expected business value.

12. Value?

13. Target Business Value! Focus on solution Get out all the issues Develop evidence and impact Explore context and constraint Aim your scope and objectives at a business case Measure over time

14. Sin # 4: Failure to ensure traceability through requirements, design, development, and testing.

15. Get rid of the chaos ….

16. Requirement Traceability Backward Traceability Improve Scope Management Forward Traceability More Effective Requirement Management Improve Test Coverage Better Change Management Use Tool Like a Traceability Matrix

17. Sin #5 – Not Implementing a Continuous Improvement Process

18. Plan Do Check Act Keep in mind and plan for …

19. Source:

20. Sin #6 – Not Preparing for Change

22. Change Impact Grid PROCESS CHANGE TOOL CHANGE Low High Low High I IV III II

23. Sin #7 – Not Celebrating Success

24. The Seven Sins of ECM Projects #1 – Not having a plan #2 – Trying to figure things out as you go … #3 – Not lining up project scope & objectives with the expected business value #4 – Failure to ensure traceability #5 – Not Implementing a Continuous Improvement Process #6 – Not preparing for change #7 – Not celebrating success

25. AIM Project Execution Process Team Control Project Execution Structured Project Models

26. AIM – Process Framework Current State Assessment Future State Definition Business Case Definition Work Definition Review, Refine and Approve Program Definition ECM Visioning ECM Visioning Roadmap Development Roadmap Development Solution Review Value Assessment Value State Agreement Plan Revisions Project Execution 1 1 2 2 3 3 1 1 2 2 3 3 1 1 2 2 3 3 Project Control Team Model

27. AIM Project Execution Control Model Deployment Plan Deployment Plan Change Control Change Control Comm Plan Comm Plan Deliverable Management Deliverable Management Knowledge Plan Knowledge Plan Verification Plan Verification Plan Project Control Model

28. AIM Project Execution Defined Roles and Responsibilities Collaborative Engagement Team Shared Sponsorship Alfresco and customer sponsorship to set direction and provide leadership. Shared Sponsorship Alfresco and customer sponsorship to set direction and provide leadership. Project Team Model

29. Questions? Thank You!