2. Welcome to the Florida Library Navigator Kickoff!

3. What We’ll Cover Today: Introduction to the Navigator Workflow Patron Interface (Worldcat / Florida Navigator) Next Steps Overview of Implementation Process Questions? Email Cathy Moloney, Division of Library and Information Services, State Library of Florida, cathy.moloney@dos.myflorida.com cathy.moloney@dos.myflorida.com

4. Terminology: Lender / lending library – the library supplying the item; you are the lending library when you supply something to another library. Borrower / borrowing library – the library requesting the item; you are the borrowing library when you request something from another library. Florida Navigator– the patron interface where patrons submit requests; http://floridanav.worldcat.org/.http://floridanav.worldcat.org/ NRE (Navigator Request Engine) – the staff interface for request management.

5. What is WorldCat Navigator? WorldCat Navigator provides: Interlibrary Loan within the state of Florida and beyond. Discovery to delivery tool. Manages returnable and nonreturnable items. Reduces staff work and time.

6. WorldCat Navigator: In a nutshell, Navigator makes Florida’s libraries LOOK like one big library with many branches. Patrons search one catalog for the whole group. Patrons request material anywhere within the group. Circulation staff fetch material. Material is sent to the right library. We call this consortial borrowing.

7. The Navigator Workflow: Patrons Search Navigator Patron WorldCat Navigator Borrowing Library Lending Library

8. What does Navigator look like to your patrons? Florida Library Navigator - http://floridanav.worldcat.org/http://floridanav.worldcat.org/

9. The Navigator Workflow: Once an item is requested, Navigator chooses which libraries to query based on availability and group defined protocols. Patron WorldCat Navigator Borrowing Library Lending Library

10. The Navigator Workflow: The request is placed in a Navigator queue for the lending library to confirm availability and shipment. Patron WorldCat Navigator Borrowing Library Lending Library

11. The Navigator Workflow: Lending library staff print pick slips from Navigator and search the stacks. Patron WorldCat Navigator Borrowing Library Lending Library

12. The Navigator Workflow: For requests found, staff confirm in Navigator and check the item out to the borrowing library. Staff ship the item. Patron WorldCat Navigator Borrowing Library Lending Library

13. The Navigator Workflow: When the item is received at the borrowing library, staff confirm receipt in Navigator. Patron WorldCat Navigator Borrowing Library Lending Library

14. The Navigator Workflow: Staff can create a temporary bibliographic and item record in the borrowing library’s circulation system. Patron WorldCat Navigator Borrowing Library Lending Library

15. The Navigator Workflow: The borrowing library notifies the patron that the item is available. Patron WorldCat Navigator Borrowing Library Lending Library

16. The Navigator Workflow: Staff checks out the item to the patron in their circulation system. Patron WorldCat Navigator Borrowing Library Lending Library

17. The Navigator Workflow: The patron returns the item. Patron WorldCat Navigator Borrowing Library Lending Library

18. The Navigator Workflow: Borrowing library staff return the item to the lending library and mark it as returned in Navigator. Patron WorldCat Navigator Borrowing Library Lending Library

19. The Navigator Workflow: Lending library staff check the item back into their circulation system and update the status in Navigator. Patron WorldCat Navigator Borrowing Library Lending Library

20. NRE NRE is the staff interface for request management. It is used for both the borrowing and lending functions. Library staff have access only to the requests made by their patrons, or that have been sent to them as a lender. Detailed, hands on exercises and training will be provided once your library completes the required implementation steps.

21. What does Navigator look like to library staff?

22. NRE Borrowing/Lending: WorldCat Navigator provides: Interlibrary Loan within the state of Florida and beyond. Discovery-to-delivery tool Manages returnable and nonreturnable items Integrates with internal circulation systems (if your system is interoperable)

23. Request Lifecycle Overview: 1.Patron searches for and submits a request through the Florida Navigator, OR, library staff places request on behalf of the patron through NRE. 2.Lending Library SHIPS the request to the borrowing library. 3.Borrowing library RECEIVES the request, and puts it on hold for their patron. 4.Patron brings item back; borrowing library RETURNS item to the lending library. 5.Lending library CHECKS item into NRE, and the request is now fully processed!

24. Next Steps: After viewing this recording, contact us at WorldCatNavigatorIM@oclc.org so we can email you the next steps. WorldCatNavigatorIM@oclc.org The email will contain: instructions on next steps, links to a checklist, and the required documents for the project. We do not send attachments in this email in case the email is routed to a junk, or spam, folder. Reply to the email you receive with your name and your library’s name. Be sure to add WorldCatNavigatorIM@oclc.org to your list of email contacts or address book!WorldCatNavigatorIM@oclc.org

25. Questions? You can contact the Navigator Implementation Team at: WorldCatNavigatorIM@oclc.org (OR) Cathy Moloney at: cathy.moloney@dos.myflorida.com

26. Rick Scott, Governor Ken Detzner, Secretary of State Florida Department of State Division of Library and Information Services This publication has been funded under the provisions of the Library Services and Technology Act, from the Institute of Museum and Library Services, administered by the Florida Department of State’s Division of Library and Information Services.