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“Confidential –Internal Halliburton Use Only. © 2004 Halliburton. All Rights Reserved.” Portal Governance Meeting October 1, 2004
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“Confidential –Internal Halliburton Use Only. © 2004 Halliburton. All Rights Reserved.” Governance In its simplest form, governance is “who” is responsible for “what”, and the definition of the decision making processes around the “what”. Cap Gemini Ernst & Young Domains = the “what” of decisions Authority = the “who” is responsible for making decisions Structure and Processes = the “how” of decision-making Gartner
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“Confidential –Internal Halliburton Use Only. © 2004 Halliburton. All Rights Reserved.” Agenda Domain Authority Structure Processes Membership
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“Confidential –Internal Halliburton Use Only. © 2004 Halliburton. All Rights Reserved.” Domains AreaTechnology Portal Plumtree SAP Oracle SharePoint Content Mgmt SystemInterwoven SearchAutonomy Taxonomy-
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“Confidential –Internal Halliburton Use Only. © 2004 Halliburton. All Rights Reserved.” Authority Voting Members Non-Voting Members MemberRepresentation Michael BehounekEmployee (Knowledge Management) Jon MuskaEmployee (Web Communications) Steve MatthewsCustomer Billy HuffSupply Chain Gary TylerProduction Optimization Ken BraudDrilling and Formation Evaluation Steve CupitFluids Mike PerroniFinance and Human Resources Jeff DonnellanLandmark MemberRepresentation David FrazierEmerging Applications Mark JohnsonInformation Security
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“Confidential –Internal Halliburton Use Only. © 2004 Halliburton. All Rights Reserved.” Agenda Domain Authority Structure Processes Membership
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“Confidential –Internal Halliburton Use Only. © 2004 Halliburton. All Rights Reserved.” Structure Portal Governance Board Technical Committee Executive Sponsors Operational Support Project Team(s) Portal Managers, Content Managers, Authors, etc End Users Strategic Operational Tactical
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“Confidential –Internal Halliburton Use Only. © 2004 Halliburton. All Rights Reserved.” Roles GroupObjective Portal Governance Board To define the overall portal vision and make the strategic decisions necessary to ensure alignment with business needs as well as the effective use of portals. Technical CommitteeTo make technology-specific operational decisions and provide tactical direction for project and operational support teams. Technical Committees ensure adherence to the overall portal strategy while providing governance flexibility and agility in dealing with daily operational issues.
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“Confidential –Internal Halliburton Use Only. © 2004 Halliburton. All Rights Reserved.” Agenda Domain Authority Structure Processes Membership
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“Confidential –Internal Halliburton Use Only. © 2004 Halliburton. All Rights Reserved.” Processes Strategy & Business Case Operational Support User Experience Content & Services Technology Define portal vision & strategy Define communication strategy Define business case Determine funding model Define stakeholders Determine metrics Security oversight Define look & feel standards (branding) Define user interface standards for navigation, functions & forms Determine user access rights Manage user experience Communicate & enforce standards Define technical requirements Define technology architecture Identify solution & standards Develop technical implementation plan Implement technology Identify & implement future enhancements Develop capacity, availability & reliability plans Determine content management standards Prioritize content & services within release strategy Develop implementation approach Determine taxonomy & personalization standards Implement content & services Manage content Communicate & enforce standards Define operational support requirements Determine operational support model Identify solution Implement operational support Measure success
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“Confidential –Internal Halliburton Use Only. © 2004 Halliburton. All Rights Reserved.” Portal Governance Board Responsibility Strategy & Business Case Operational Support User Experience Content & Services Technology Define portal vision & strategy Define communication strategy Ensure alignment with business Determine funding model Define stakeholders Determine metrics Security oversight Define look & feel standards (branding) Define user interface standards for navigation, functions & forms Determine user access rights Manage user experience Communicate & enforce standards Define technical requirements Define technology architecture Identify solution & standards Develop technical implementation plan Implement technology Identify & implement future enhancements Develop capacity, availability & reliability plans Determine content management standards Prioritize content & services within release strategy Develop implementation approach Determine taxonomy & personalization standards Implement content & services Manage content Communicate & enforce standards Define operational support requirements Determine operational support model Identify solution Implement operational support Measure success Responsibility Approve Oversight
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“Confidential –Internal Halliburton Use Only. © 2004 Halliburton. All Rights Reserved.” Agenda Domain Authority Structure Processes Membership
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“Confidential –Internal Halliburton Use Only. © 2004 Halliburton. All Rights Reserved.” Membership Portal Governance Board Cross-functional membership Business representatives have voting rights IT representatives are non-voting Portal Technical Architecture Committee Brad Federwisch Dale Stout Jim Schmitzer Gary Vogel David Pham Gary Gil Nirdesh Oswal Supply Chain
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“Confidential –Internal Halliburton Use Only. © 2004 Halliburton. All Rights Reserved.” Next Steps Finish defining responsibilities in process chart Execute process chart Portal Tech Arch Comm to rationalize portals; provide current recommended usage of portals plus long-term vision Agenda items for next meeting Proceed with HalWorld migration to the portal? Steve to flush out new Customer Central navigation for Employee Central with Michael and Jon
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“Confidential –Internal Halliburton Use Only. © 2004 Halliburton. All Rights Reserved.” Portal Governance Meeting October 1, 2004
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