1. Career Communication Chapter 9 Effective Meetings

2. Types of Meetings Information Sharing Ritual Activities Virtual Problem Solving/Decision making

3. Planning a Problem Solving Meeting When to hold a meeting Setting an Agenda

4. Conducting a Meeting Beginning a meeting Identify goals Provide necessary background information Show how the group can help Preview the meeting Identify time constraints

5. Conducting Business Parliamentary Procedure Nominal Group Technique Keep discussions on track Keep a positive tone

6. Concluding the Meeting When to conclude the meeting How to conclude the meeting

7. Following up the meeting Build agenda for next meeting Follow up on other members Take care of your own assignments

8. Career Communication Chapter 10 Developing the Presentation

9. Analyzing the Audience What are their positions? What are their personal preferences? What demographic characteristics are significant? What is the size of the group? Why are they there? What do they know? What are their attitudes?

10. Analyzing Yourself as the Speaker Your purpose Your knowledge Your feelings about topic Analyzing Occasion Facilities Time Context

11. Establishing your purpose General Goal To Inform To Persuade To Entertain Specific Purpose Describe the reaction you are seeking Be Specific Make your goal realistic Developing the Thesis

12. Career Communication Chapter 11 Organizing your Ideas

13. Gathering Ideas and Materials Organizing the body Main Points & Sub-points Stated as claims Should develop thesis No more than 5 Only one idea Include transitions

14. Organizational Patterns Chronological Spatial Topical Cause-Effect Problem-Solution

15. The Introduction Attention Questions Stories Quotations Startling Statements Personal references Humor Reasons to listen Set the tone Establish qualifications Introduce thesis

16. Conclusion The review Closing Statement Appeal for action End with a challenge