1. Unit 13 Period 2 Unit 13 Maintenance Service Period 2 Vocational Education Hotel English

2. Words and Expressnions Listening 2 Dialogue 2 Role Play 2 Content

3.  Listening 2  Listening and number the pictures. Listening

4. Warm-up 1. Read and recite Dialogue 1. 2. Lead in by t alking about items in the picture: TV set, water tap, light, mini- bar 3. Brain- storm : Words and expressions on page 109.

5. Words and Expressions  clog [kl ɔɡ ] v. 阻碍；堵塞  drip [drip] vt.& vi. （使）滴下  flush [fl ʌʃ ] vt. 冲洗  repairman [ri ˈ peəmæn] n. 修理工  trouble [ ˈ tr ʌ bl] n. 麻烦；烦恼

6. Lead-in by asking the question:  What’s the trouble with the toilet?  (The toilet doesn’t flush.)

7. R=Repairman, G=Guest R: Repairman. May I come in? G:Come in, please. R: What’s the trouble, sir? G:The toilet doesn’t flush. R:Let me see. Oh, It’s clogged. …It’s all right now. G:Thank you. R:You are welcome. If you need any other help, please let us know. G:Yes, I will. R:Good night, sir. Dialogue 2 There is Something Wrong With the Toilet

8. Sentence Translation  --- What’s the trouble, sir? 什么事，先生？  The toilet doesn’t flush. 抽水马桶冲不了水。  --- If you need any other help, please let us know. 如果你需要任何帮助，请让我们知道。  Yes, I will! 我会的。

9. Role Play 2 A: What’s the trouble/matter, sir/madam? B:The toilet doesn’t flush/has no water. A: Let me see.

10. Exercise  Complete the following dialogues. A: Repairman. May I come in? B: Come in, please. A: What’s the ________________ ? B: The toilet doesn’t ___________, I think. A: Let me see.Oh, it’s__________ …It’s all right now. You may try it. B: Yes, its_________ now. Thank you. A: You’re welcome.

11. Keys to the exercise: 1.matter 2. flush 3.clogged 4.all right

12.  Recite dialogue 2 in unit 13  Copy new words and expressions. Summary & Homework

13. Thank you for your cooperation!