1. RBAP-MABS Supervisors Forum 1 Instilling Staff Discipline June 22 – 23, 2004 RBAP – MABS Program

2. RBAP-MABS Supervisors Forum 2 Traditional vs. Positive Discipline Approach ElementTraditionalPositive GoalComplianceCommitment FocusEmployeeProblem ResponsibilitySupervisorEmployee Time FramePastFuture CommunicationAT the EmployeeWITH the E mployee ModeParent > ChildAdult ProcessPunishmentCoaching ClimateAuthoritarianCollaborative

3. RBAP-MABS Supervisors Forum 3 Consequences of Punishment Undesireable Employee Behavior Negative Consequence From Supervisor Decrease in Undesireable Behavior AngerApathyAbsence Stimulus Response S/T Consequence L/T Consequence

4. RBAP-MABS Supervisors Forum 4 The Process of Positive Discipline IDENTIFY ANALYZE DISCUSSDOCUMENT FOLLOW-UP

5. RBAP-MABS Supervisors Forum 5 Coaching Staff on Behavior Affirm personal goodness and value Active listening Praise near past positive behavior Restate the activities’ goal Consequences of inadequate behavior Elicit ownership for inadequate behavior and effects on others Suggest solutions Suggested solutions consequences Elicit a clear and simple action plan contract and check points

6. RBAP-MABS Supervisors Forum 6 Role Playing Exercise Each group will identify a critical staff disciplinary situation actually experienced. Role play the disciplinary process using the traditional and positive approaches. Each presentation should not last more than 10 minutes.