1. Tri-State Triage Connecticut Maine Vermont

2. The Need Decreased Funding for Legal Services Increasing Legal Needs

3. Overwhelmed Staff Inefficient Service

4. Dissatisfied and Poorly Served Public

5. Access to Justice Denied

6. Online Services With Triage for Legal Services Use your web site as a portal to: 1.Information and Resources 2.Referrals to Other Agencies 3.Intake for your Services

7. Triage for Legal Services Intake Other Agencies Information and Resources

8. Getting Legal Help is more like fixing your car than buying shoes Figuring out how it works Knowing when you can fix it yourself and what knowledge and tools you need Getting Help from others

9. Making a path through complex legal issues Zen and the Art of Legal Engagement

10. The Tree The Logic Tree

11. Organizing Legal Issues into Cascading “I” Statements No more than 5 choices No more than 5 levels deep 3,750

14. My friends spend a fortune so that I might live a simple life.

15. Navigating the Tree Special thanks to the folks in Massachusetts

19. Actions Growing out the leaves

21. Expanded Action Builders Action builders add user input forms, help information, functions and customized output: before, during and after Navigation

22. Actions - before User input to help narrow the scope Jurisdiction of problem Admin definable questions Town and County Income Info

23. Add User Input Before

24. intro-text Where is your Legal Problem

25. Builders allow you to assemble complex filtering, help and output on both general and very granular levels

26. Actions - After On Output

28. Navigation Wrappers

37. Features Highly Customizable Logic Tree Based – simple to complex Action Builders that expand functionality and control Native to Drupal – modules portable to other D7 sites Integrates with existing website content Build custom output as well as views of tagged content Strong Admin Tools and Reports User input filters Logic Tree and output Counties % Poverty Level User Configurable Status info (age, veteran status, etc) Integrates with other categorization and presents popup option Saves and reports usage data Translation enabled

38. Triage for Legal Services A simplified A2J-like function to help users navigate more complicated information needs Directs users to appropriate services and information