1. Search Engine Optimization © HiTech Institute. All rights reserved. Slide 1 Click to edit Master title style What is Business Analysis Body of Knowledge?

2. Search Engine Optimization © HiTech Institute. All rights reserved. Slide 2 Objective By the end of this unit, you will be able to  Explain the business analysis Body of Knowledge  What a BA is and what a BA does in a project  Understand the key concepts  What the BA Knowledge Areas are  Identify the tasks involved by a BA  Techniques a BA uses in his/her job to perform various functions  & Other Sources of Business Analysis Information

3. Search Engine Optimization © HiTech Institute. All rights reserved. Slide 3 Globally recognized standard for the practice of Business Analysis. The BABOK Guide describes Business Analysis areas of knowledge, their associated activates, tasks and the skills necessary to be effective in their execution. Purpose of BABOK is to define the profession of Business Analysis. It serves as a baseline that practitioners can agree upon in order to discuss the work they do, ensure that they have the skills they need to effectively perform the role, define the skills and knowledge to employ business analyst expected by a skilled practitioner to demonstrate. It is a frame work that describes the Business Analyst tasks that must be performed in order to understand how a solution will deliver value to the sponsoring organization.

4. Search Engine Optimization © HiTech Institute. All rights reserved. Slide 4 What is Business Analysis? Business Analysis is the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies and operations of an organization and to recommend solutions that enable the organization to achieve its goals. Business Analyst is any person who performs business analysis activities, no matter what their job title or organizational role may be. Business Analyst practitioners include not only people with the job title of business analyst, but may also include business systems analysts, systems analysts, requirements engineers, process analysts, product managers, product owners, enterprise analysts, business architects, management consultants or any other person who performs the tasks described in BABOK Guide.

5. Search Engine Optimization © HiTech Institute. All rights reserved. Slide 5 Key Concepts Domains: A domain is the area undergoing analysis. It may correspond to the boundaries of an organization or organizational unit as well as key stakeholders outside those boundaries and interactions with those stakeholders. Solutions: A solution is a set of changes to the current state of an organization that are made in order to enable that organization to meet a business need, solve a problem or take advantage of an opportunity. Requirements: 1)A condition or capability needed by a stakeholder to solve a problem or achieve an objective. 2)A condition or capability that must be met or possessed by a solution or solution component to satisfy a contract. 3)A documented representation of a condition or a capability as in (1) or (2).

6. Search Engine Optimization © HiTech Institute. All rights reserved. Slide 6 Requirements Classification Scheme Business requirements are higher-level statements of the goals, objectives or needs of the enterprise. Stakeholder requirements are statements of the needs of a particular stakeholder or class of stakeholders. They describe the needs that a given stakeholder has and how the stakeholder will interact with a solution. Solution Requirements describe the characterizes of a solution that meet business requirements and stakeholder requirements. Functional Requirements: describe the behavior and information that the solution will manage. Non-functional Requirements: capture conditions that do not directly rate to the behavior or functionality of the solution, but rather describe environmental conditions under which the solution must remain effective or qualities that the system must have. Transition Requirements describe capabilities that the solution must have in order to facilitate transition from current state of the enterprise to a desired future state, but that will not be needed once the transition is complete.

7. Search Engine Optimization © HiTech Institute. All rights reserved. Slide 7 BABOK Knowledge areas  Business Analysis Planning and Monitoring  Elicitation  Requirements Management and communication  Enterprise Analysis  Requirements Analysis  Solution Assessment and Validation  Underlying Competencies Each knowledge area describes the tasks performed by business analysts to accomplish the purpose of the knowledge area.

8. Search Engine Optimization © HiTech Institute. All rights reserved. Slide 8 Tasks and its Relevance to Business Analysis Purpose: The purpose is a short description of the reason for business analyst to perform the task and the value created through performing the task. Description: A task is essential piece of work that must be performed as part of business analysis. A task accomplishes a result in an output that creates value to the sponsoring organization. 1.A task is complete in principle, successor tasks that make use of outputs should be able to perform by different person or group. 2.A task is necessary part of the purpose of the knowledge area with which it is associated.

9. Search Engine Optimization © HiTech Institute. All rights reserved. Slide 9 Inputs Process and Outputs Input: An input represents the information and pre-conditions necessary for a task to begin. Requirements: Requirements are specialized case as an input or output. Classifications of requirements: If no classification or states are listed, any or all requirements may be used as an input or output. Elements: The elements section describes key concepts that are needed to understand how to perform the task. Techniques: Each task contains a listing of relevant techniques. Some techniques are specific to the performance of a single task, while others are relevant to the performance of a large number of tasks.

10. Search Engine Optimization © HiTech Institute. All rights reserved. Slide 10 Inputs Process and Outputs Stakeholders 1. Business Analyst 2. Customer 3. Domain Subject Matter Expert 4. End User 5. Implementation Subject Matter Expert Developers/Software Engineers Organizational Change Management Professionals System Architects Trainers Usability Professionals

11. Search Engine Optimization © HiTech Institute. All rights reserved. Slide 11 Inputs Process and Outputs 6.Project Manager 7.Tester 8.Regulator 9.Sponsor 10.Supplier Output: An output is a necessary result of the work described in the task. Outputs are created, transformed or change state as a result of the successful completion of a task.

12. Search Engine Optimization © HiTech Institute. All rights reserved. Slide 12 Techniques used in Business Analysis Techniques provides additional information on different ways that a task may be performed or different forms the output of the task may take. 1.Acceptance and Evaluation Criteria definition 2.Brain Storming 3.Business Rules Analysis 4.Data Dictionary and Glossary 5.Data Flow Diagram 6.Data Modeling 7.Decision Analysis 8.Document Analysis 9.Interviews

13. Search Engine Optimization © HiTech Institute. All rights reserved. Slide 13 Techniques used in Business Analysis 10.Metrics and Key Performance Indicators 11.Non functional requirements Analysis 12.Organizational Modeling 13.Problem Tracking 14.Problem Modeling 15.Requirements Workshops 16.Scenarios and Use Cases Each technique in BABOK Guide is presented in the following format: Purpose Description Elements

14. Search Engine Optimization © HiTech Institute. All rights reserved. Slide 14 Underlying Competencies 1.Analytical Thinking and problem Solving 2.Behavioral Characteristics 3.Business Knowledge 4.Communication skills 5.Interaction skills 6.Software Applications

15. Search Engine Optimization © HiTech Institute. All rights reserved. Slide 15 Other Sources of Business Analysis Information 1.Agile Development 2.Business Intelligence 3.Business Process management 4.Business Rules 5.Decision Analysis and Game Theory 6.Enterprise Architecture 7.Governance and Compliance Frame work 8.IT Service Management (ITIL) 9.Lean and Six Sigma

16. Search Engine Optimization © HiTech Institute. All rights reserved. Slide 16 Other Sources of Business Analysis Information 10.Organizational Change Management 11.Project Management 12.Quality Management 13.Service Oriented Architecture 14.Software Engineering 15.Software Process Improvement 16.Software Quality Assurance 17.Strategic Planning 18.Usability and User Experience Design