1. AMBASSADOR PROGRAM INFORMATION February 2015

2. Chamber Ambassador Team Mission To support and develop the Chamber through enlisting new members, retaining existing members and promoting the Chamber in the TriCities community.

3. Chamber Ambassador Team Vision To position the Chamber as the premium business organization in the Tricities (and beyond) through member support, communication and community involvement.

4. WHAT DOES AN AMBASSADOR DO? ATTENDS WELCOMES INVITES CALLS EDUCATES INFORMS PROMOTES RECRUITS CELEBRATES VISITS POSTS

5. WHAT IS THE TIME AND EFFORT COMMITMENT? Monthly Ambassador meeting (1 ½ hours) 3-5 phone calls & welcome emails/month (1 hour) KICKSTART event each month (1 ½ hours) Community events & grand openings (variable –1 hours) Other Chamber events (variable –3 hours) 6-8 HOURS PER MONTH

6. WHAT’S IN IT FOR YOU? Ambassador identification nametag Photo and bio on Chamber website (linked to your website) Enhanced Chamber directory listing ($75 value) Discounted Chamber event offers (average 50% - some exclusions) Public introduction at Chamber events Exclusive event invitations New benefit trials Invitation to ultra-exclusive Ambassador social events!

7. Ambassador of the Month Features on website and on Chamber Chat Radio plug on CKPM 98.7FM Liaison with KICKSTART host

8. BENEFITS Recognition as a member of an elite group of business leaders and mentors Regular opportunities to make new contacts Increased exposure and profile within the Chamber and the community Maximum value of Chamber benefits Connection opportunities with business leaders and community decision makers Enhanced personal cv

9. ** CRITERIA ** Attendance at Ambassador meetings Attendance at Chamber events including KICKSTART Attendance at community events and member celebrations Welcome phone calls Member visits and certificate deliveries Bring non-members to events

10. STAFF (DIRECTOR OF MEMBERSHIP AND MARKETING) CHIEF AMBASSADOR

11. CHIEF AMBASSADOR DUTIES Manage communication between Chamber staff and Ambassador team Manage points Manage meeting minutes Mentor new Ambassadors Assign phone calls Monitor and assign community events and member celebrations Manage Ambassador volunteer assignments at Chamber events Actively shape Ambassador Team into the most effective recruitment, engagement and retention team

12. WHAT NEXT? November 20Applications Due November 23-30Interviews December 1Selection process complete – applicants advised December 32016 Ambassador Team introduced at Christmas Luncheon January 12First 2016 Ambassador Team meeting, 9:30 – 11:00 FOR MORE INFORMATION CONTACT DANA STRONG AT 604-464-2716 OR dana@tricitieschamber.com

13. JOIN US… IN MAKING THE TRI-CITIES CHAMBER OF COMMERCE THE BEST THAT IT CAN BE!