1. BUA 200- Organizational Leadership CHAPTER 3 NOTES

2. Learning Objectives Leadership Behaviors- Overview Leadership Behaviors- Overview Broad and Specific Leadership Categories- Major Types Broad and Specific Leadership Categories- Major Types Methods of Studying Leadership Behaviors Methods of Studying Leadership Behaviors Effective use of Task and Relations Behaviors Effective use of Task and Relations Behaviors

3. Leadership Behaviors- Overview Identifying leadership behaviors difficult Identifying leadership behaviors difficult Hard to know what is relevant and what is not relevant Hard to know what is relevant and what is not relevant No absolute set of “correct” behavior categories can be established No absolute set of “correct” behavior categories can be established Categories of behaviors too broad, such as “task-oriented” Categories of behaviors too broad, such as “task-oriented” Lots of abstraction Lots of abstraction

4. Leadership Behavior Methods- Major Types Task and Relations Behaviors Task and Relations Behaviors Change-oriented Behavior Change-oriented Behavior Participative Leadership Participative Leadership Transformational Leadership Transformational Leadership External Leadership Behaviors External Leadership Behaviors

5. Methods of Studying Leadership Behaviors Critical Incident Study Critical Incident Study Diary Incident Study Diary Incident Study Field Experiment Field Experiment Causality in Leadership Behavior Research Causality in Leadership Behavior Research External Leadership Behaviors External Leadership Behaviors

6. Example of Leadership Behaviors Planning Work Activities Planning Work Activities Identify action steps Identify action steps Sequence steps Sequence steps Add time frame to steps Add time frame to steps Create start and end times for activities Create start and end times for activities Estimate cost Estimate cost Determine Accountability Determine Accountability Monitor progress Monitor progress

7. Example of Leadership Behaviors Clarifying Roles and Objectives Clarifying Roles and Objectives Clearly explain the assignment Clearly explain the assignment Explain reason for assignment Explain reason for assignment Check for understanding Check for understanding Give instruction on how to complete tasks Give instruction on how to complete tasks Prioritize objectives and responsibilities Prioritize objectives and responsibilities Set specific goals with deadline Set specific goals with deadline

8. Example of Leadership Behaviors Monitoring Operations and Performance Monitoring Operations and Performance Identify and measure key performance Identify and measure key performance Monitor key process variables and outcomes Monitor key process variables and outcomes Measure progress Measure progress Develop independent sources of information Develop independent sources of information Conduct progress reviews Conduct progress reviews Observe operations directly Observe operations directly Ask questions Ask questions Encourage reporting of mistakes and problems Encourage reporting of mistakes and problems Use gathered information to guide behaviors Use gathered information to guide behaviors

9. Example of Leadership Behaviors Supportive Leadership Supportive Leadership Show acceptance and be positive Show acceptance and be positive Be sympathetic Be sympathetic Bolster self-esteem and confidence when possible Bolster self-esteem and confidence when possible Help with personal problems if able Help with personal problems if able

10. Example of Leadership Behaviors Developing Subordinate Skills Developing Subordinate Skills Show concern for development Show concern for development Help subordinate identify ways to improve Help subordinate identify ways to improve Be patient Be patient Provide career advice Provide career advice Help person prepare for job change Help person prepare for job change Encourage attendance at trainings Encourage attendance at trainings Provide experience to increase opportunity Provide experience to increase opportunity Encourage coaching by peers Encourage coaching by peers Promote the person’ reputation Promote the person’ reputation

11. Example of Leadership Behaviors Providing Praise and Recognition Providing Praise and Recognition Recognize variety of contributions Recognize variety of contributions Search for contributions Search for contributions Recognize performance Recognize performance Recognize commendable efforts, failed or not Recognize commendable efforts, failed or not Recognize all job levels Recognize all job levels Recognize all job performers Recognize all job performers Provide specific recognition Provide specific recognition Provide timely recognition Provide timely recognition Use appropriate forms of recognition Use appropriate forms of recognition

12. Example of Leadership Behaviors Providing Praise and Recognition Providing Praise and Recognition Recognize variety of contributions Recognize variety of contributions Search for contributions Search for contributions Recognize performance Recognize performance Recognize commendable efforts, failed or not Recognize commendable efforts, failed or not Recognize all job levels Recognize all job levels Recognize all job performers Recognize all job performers Provide specific recognition Provide specific recognition Provide timely recognition Provide timely recognition Use appropriate forms of recognition Use appropriate forms of recognition