1. MANAGEMENT

2. What do managers do? Is management an instinct or a set of skills and techniques that can be taught?

3. What is it that people admire or hate about their bosses’ management style? Choose 2 positive and 2 negative qualities from the list and discuss them with your partner.

4. Being able to make quick decisions. Making people stay overtime. Giving orders and controlling people. Taking credits for their employee’s succsess. Being able to motivate and lead. Scolding or shouting at one employee in front of his/her colleagues. Blaming employees for their mistakes. Having communicative skills. Recognizing people’s abilities and rewarding achievement. Acting unavailable and inaccessible.

5. Read the text “What is management?” (MK, p. 12) Make notes of the reading: Drucker suggested that __________ These five tasks are: 1 _______ 2 _______ 3 _______ 4 _______ 5 _______ Top managers’ tasks are ___________ Conclusion: Management: intuition or skill?

6. →MK, p. 12 → Vocabulary tasks 1, 2

7. READ AGAIN TO FINISH THE COLLOCATIONS set/achieve/attain/reach allocate analyze classify perform communicate make supervise dismiss measure modify manage

8. WHAT DO MANAGERS DO? 1.o_________ people 2.s_________ objectives 3.a_________ the activities of the organization 4.d_________ the work into activities and jobs 5.s_________ the right people to perform jobs 6.a_________ responsibilities 7.m_________ staff 8.t__________ staff 9.m_________ decisions 10.s_________ the performance of their staff 11.m_______ s______ the objectives are reached

9. II Recap all the verbs in the word partnerships with the word company. nur nchlau pu tes oufnd noij a company eavle llse fof ndiw pu oselc nwod uiqliteda

10. III Create the word partnerships with the word company. 1 When they couldn’t fulfil their financial obligations any longer they decided to ___________ the company. a) sell off b) sell out c) set up 2 Ivan was offered a much better position in another firm so he _________ Kraš. a) joined b) left c) launched 3 Harpo Productions, Inc. was _____________ by Oprah Winfrey. The company’s name is “Oprah” spelled backwards. a) run b) sold c) founded 4 A lot of small limited liability companies have been ____________ or liquidated since they couldn’t pay debts. a) wound up b) sold off c) closed 5 Google, Inc., a parent company, set up Google Foundation, a non-profit _____________ of Google,Inc. for charitable, scientific and educational purposes. a) holding b) subsidiary c) business 6 After closing down one company, the partners decided to ____________ a new one which finally made a profit without financial losses. a) open up b) sell off c) launch

11. IV Match the verbs to the prepositions and phrases. 1 The efficiency of a department depends A to the subordinates quite often. 2 Liam deals B in training programs for her staff. 3 Ivana often invests C on the quality of its managers. 4 Jack responds D to the employees what he expects from them. 5 Ann delegates tasks E to his employees’ needs. 6 Ken always communicates F with problems immediately. ______ ______ _______ _______ _______ _______

12. I Fill in the gaps with an appropriate noun. (HW) When I became the director of the Human Resources department in the company Domaćica d.o.o. my first task was to set 1____________ and strategy for the department and I tried to make sure that the 2_______________ were achieved by the end of the year. Next I had to organise the 3___________ in the department and make 4______________ on how to divide the work. Since I didn’t want to do everything myself I delegated some 5_____________ to my deputy. I did my best to respond to my subordinates’ 6_______________ and when I realized how motivated they were I decided to invest continuously in 7_____________ and seminars. My obligation was to measure their 8________________, financially reward them and when possible give them the possibility of 9________________. All the employees in the department really appreciated that I communicated what was expected from them. We sometimes argued about some business issues and I didn’t expect them to agree with me but instead we deal with the 10_____________ together. After a couple of years the Managing Director decided that my deputy had to replace me because he believed in a more authoritarian style of management without too much discussion with the people who work under you.