2. Self-management for Allied Health Professionals and their Patients Dr Sue Curtis, CAHRI Principal, ORTRAN Self-management Solutions Ortran Self-Management Solutions e-learning Workshop Mr Owen Curtis, FAAESS Manager, ORTRAN Self-management Solutions Professional Education

3. Now that you have registered...  Why did you register for this e-learning workshop?  Why did you REALLY register for this e- learning workshop? Select one card from your pack of CCS cards that best represents your motivation behind your decision to complete this workshop.

4. As we work with you throughout this e-learning Workshop, we do realise… You are a professional with your own preferred work practices You have developed your own personal interactive skills You have your own interview processes and styles The tools provided in this workshop may support you in developing a scaffold for supporting both the relationship with your patient, and their self- management skills

5. A day in your life as an Allied Health Professional Think about your everyday practice Choose 3 cards that best represent when things are going really well. Place these down the right hand side of a page. Choose 3 cards that represent when things are not going well and place these down the left hand side See if you can identify 3 ‘ing’ words for what is happening when things are ‘going well’ and 3 ‘ing’ words for ‘not going well’ in your professional practice. (Later you may choose to see what it would take to move you from the left hand side ‘ing’ words, to those on the right hand side.)

6. Every patient has their story! Every patient comes with: their own particular way of making sense of their world, and their own way of making sense of themselves in that world

7. Do you know where your patient’s attention is currently focused? Family responsibilities Health & well- being Relationships Work commitments Freedom & Having fun Personal power & identity Where attention goes – energy flows – and your patient’s life grows

8. Where is your attention as a practitioner focused? Is the attention you give patients having the desired outcomes or are there Occasions where you are not using the most appropriate strategies? For example, has a patient ever: Argued or disagreed with you Discounted what you had to say Interrupted you Been unwilling to recognise problems Been blaming, reluctant, or pessimistic Ignored or sidetracked discussions These are signals that current patterns of interaction are creating roadblocks to change. See MI later Miller, W.R. & Rollnick, S. Motivational Interviewing 2 nd Ed.: Preparing People for Change, The Guilford Press, New York, 2002, p.48.

9. The Allied Health Professional’s Toolkit for scaffolding If you can name it – you can change it For the AHP Tools for finding out what you don’t know that you don’t know For the Patient Tools for finding out what they don’t know that they DO know