1. Face to face Unit 1

2. Lesson 1First impressions...  Part A Look at the pictures and answer the following questions:  What impression does each person give?  Which person seems the most welcome?

3. Part BPlay the recording.  Why did some speakers sound more friendly or efficient than others?  Was it the language they used or their tone of voice or what?

4. Part CGroup work  Some possible additions to the 'try to be' list are:  Alert distinct friendly confident calm honest skilful intelligent nice helpful polite  And for the 'try not to be' list:  sleepy unclear lazy dishonest clumsy( 笨拙的 ) stupidprejudiced inefficient nasty （下流的） unhelpful off-hand （不拘礼节的，无礼的） rude

5. Part F Discussion  What might happen if you don't introduce people to each other?  What might happen if you don't mention their position in the company?  Is it important that women are introduced with the same 'weight' or emphasis as men?

6. Lesson 2It's a small world...  Part A forming nationality words  an Australian an Indian  a Brazilian a New Zealander  a Canadian a Norwegian  a Frenchman a Saudi Arabian  a Dutchman a Swede [swi:d]  a Hungarian a Saudi Arabian

7. Part B Work in pairs  AFRICA: Kenya; South Africa; Egypt; Tunisia; Algeria; Morocco; Ghana; Gabon Senegal...  ASIA: Japan; Korea; China; Indonesia; Cambodia; Malaysia; Thailand; India; Pakistan...  MIDDLE EAST: Syria; Saudi Arabia; Kuwait; Lebanon; Egypt; Abu Dhabi; Iraq...

8.  LATIN AMERICA: Brazil; Argentina; Venezuela; Chile; Peru; Uruguay; Guyana; Colombia...  EU countries: France; Italy; Luxembourg; the Netherlands (Holland); Germany; Spain; Portugal; Belgium; Greece; Ireland; Denmark; United Kingdom (UK)  Non-EU countries: (some of these may be EU countries by the time you read this!): Poland; the Czech Republic; Slovenia; Bulgaria; Albania; Hungary..

9. Lesson 3 What do you enjoy about your work?  Part Alistening  Part BWork in pair  ask your partner the following questions:  Which of the jobs that you have heard about would you most like to do yourself? Why?  Which would you least like to do? Why?