1. E911 https://store.theartofservice.com/itil-2011-foundation-complete-certification-kit-fourth-edition-study-guide-ebook-and-online-course.html

2. E911 1 'Enhanced 911', 'E-911' or 'E911' is a system used in North America that links emergency callers with the appropriate public resources https://store.theartofservice.com/itil-2011-foundation-complete-certification-kit-fourth-edition-study-guide-ebook-and-online-course.html

3. E911 - History 1 This system was quickly adapted and improved by other telephone companies to become the E911 system which provides both caller location and identification. A pioneering system was in place in Chicago, Illinois|Chicago by the mid-1970s, providing both police and fire departments access to the source location of emergency calls. Enhanced 911 is currently deployed in most metropolitan areas in the United States and Canada, as well as all of the Cayman Islands. https://store.theartofservice.com/itil-2011-foundation-complete-certification-kit-fourth-edition-study-guide-ebook-and-online-course.html

4. E911 - Public safety answering point (PSAP) 1 The final destination of an E911 call (where the 911 operator sits) is a Public- safety answering point|Public Safety Answering Point (PSAP) https://store.theartofservice.com/itil-2011-foundation-complete-certification-kit-fourth-edition-study-guide-ebook-and-online-course.html

5. E911 - Public safety answering point (PSAP) 1 For Wireless E911, the location is a coordinate https://store.theartofservice.com/itil-2011-foundation-complete-certification-kit-fourth-edition-study-guide-ebook-and-online-course.html

6. E911 - Requirements 1 * E911 Phase 1: Wireless network operators must identify the phone number and cell phone tower used by callers, within six minutes of a request by a PSAP. https://store.theartofservice.com/itil-2011-foundation-complete-certification-kit-fourth-edition-study-guide-ebook-and-online-course.html

7. E911 - Requirements 1 ** 95% of a network operator's in-service phones must be E911 compliant (location capable) by December 31, 2005. (Several carriers missed this deadline, and were fined by the FCC.) https://store.theartofservice.com/itil-2011-foundation-complete-certification-kit-fourth-edition-study-guide-ebook-and-online-course.html

8. E911 - VoIP enhanced 911 1 However, E911 regulations and legal penalties have severely hampered the more widespread adoption of VoIP: VoIP is much more flexible than land line phone service and there is no easy way to verify the physical location of a caller on a nomadic VoIP network at any given time (especially in the case of wireless networks), and so many providers offered services which specifically excluded 911 service so as to avoid the severe E-911 non-compliance penalties https://store.theartofservice.com/itil-2011-foundation-complete-certification-kit-fourth-edition-study-guide-ebook-and-online-course.html

9. E911 - VoIP enhanced 911 1 In March 2005, Texas Attorney General Greg Abbott filed a lawsuit against Vonage for deceptive marketing practices by not making it clear that VoIP users had to actually sign up for E911 service. https://store.theartofservice.com/itil-2011-foundation-complete-certification-kit-fourth-edition-study-guide-ebook-and-online-course.html

10. E911 - VoIP enhanced 911 1 The E911 hookup may be directly with the Wireline E911 Network, indirectly through a third party such as a competitive local exchange carrier (CLEC), or by any other technical means https://store.theartofservice.com/itil-2011-foundation-complete-certification-kit-fourth-edition-study-guide-ebook-and-online-course.html

11. E911 - VoIP enhanced 911 1 There are, however, complicated technological problems with implementing E911 with VoIP, which providers are attempting to solve https://store.theartofservice.com/itil-2011-foundation-complete-certification-kit-fourth-edition-study-guide-ebook-and-online-course.html

12. E911 - VoIP enhanced 911 1 Many of these solutions have been established according to FCC, CRTC, and NENA i2 standards, in order to help enterprises and service providers reduce liability concerns and meet E911 regulations. https://store.theartofservice.com/itil-2011-foundation-complete-certification-kit-fourth-edition-study-guide-ebook-and-online-course.html

13. E911 - VoIP enhanced 911 1 In recent years there have been numerous important developments in E911 solutions for IP phone technology. The more noteworthy of these developments include: https://store.theartofservice.com/itil-2011-foundation-complete-certification-kit-fourth-edition-study-guide-ebook-and-online-course.html

14. E911 - VoIP enhanced 911 1 *On-site appliances that automate and simplify E911 management for enterprise IP-PBX systems, reducing administration, ensuring that IP phone locations are always up to date, thus helping enterprises meet their E911 obligations; https://store.theartofservice.com/itil-2011-foundation-complete-certification-kit-fourth-edition-study-guide-ebook-and-online-course.html

15. E911 - VoIP enhanced 911 1 *Support for phone mobility, to ensure accurate E911 services for employees that move IP phones between locations, share line appearances between multiple devices, and log into IP phones on the fly; https://store.theartofservice.com/itil-2011-foundation-complete-certification-kit-fourth-edition-study-guide-ebook-and-online-course.html

16. E911 - VoIP enhanced 911 1 *Advanced E911 call management and reporting features, such as misdial protection and call recording, to improve solution performance and administration. https://store.theartofservice.com/itil-2011-foundation-complete-certification-kit-fourth-edition-study-guide-ebook-and-online-course.html

17. E911 - Address signage standards 1 Compliant signage systems are often advertised as being E911 compliant. https://store.theartofservice.com/itil-2011-foundation-complete-certification-kit-fourth-edition-study-guide-ebook-and-online-course.html

18. For More Information, Visit: https://store.theartofservice.co m/itil-2011-foundation- complete-certification-kit- fourth-edition-study-guide- ebook-and-online-course.html https://store.theartofservice.co m/itil-2011-foundation- complete-certification-kit- fourth-edition-study-guide- ebook-and-online-course.html The Art of Service https://store.theartofservice.com