1. October 10,2011

2.  Formal Recognition  Monthly departmental meetings for recognition  Development of career paths for each department  Key Associate Training  Required reading for Managers – “One Minute Evaluation” By Ken Blanchard  Weekly/Monthly meetings keeping everyone updated on company events  Motivational Thoughts sent out several times per week by department head  “Know your People”  Families  Interest outside of work  Corporate Chaplin on site for needed discussions  Visits each department weekly  A.C.T.I.O.N. – A Chance To Identity Opportunities Now

3.  When hiring, allowing a friend of a current employee as a reference without knowing their actual work experience  Hiring someone that meets the minimum requirements for an open position only to learn they were would be better suited for another position that is not open

4.  How do you ask the right questions to determine a new hire’s common sense skills?