1. Emotional Intelligence Chapter 4

2. Emotional Intelligence Daniel Goleman (1995) –IQ scores account for only about 20% of success –Draws from Howard Gardner’s interpersonal intelligence

3. Emotional Intelligence Self-awareness –Ongoing attention to one’s internal states –Foundation of emotional intelligence Ability to work through negative emotions –Control the duration

4. Emotional Intelligence Ability to regulate emotion –Different from suppressing emotions –Ability to delay gratification 4 year olds and the marshmallow Persistence –Ability to stay focused on long-term goals –Optimism –Flow – being one with what you are doing; engrossed

5. Emotional Intelligence Empathy – the ability to feel the emotions of someone else –Perspective-taking –Emotional component Social competencies –Organize groups –Mediate conflict –Negotiate solutions –Make personal connections