1. Insurance Collection Executives Annual Conference 2007 Hilton Head, South Carolina

2. President’s Address Tom Yodzis

3. ICE Board Members Tom Yodzis President Tim Quinn Vice President Jim Mennan Treasurer Sharyn Milsky Secretary Pat Archambault* Tony Malta* Ron Profaizer *Appointed in 2007

4. ICE Key Contributors Ken Godfrey Executive Director Gary WoodringMr. Everything David Rose ICE Attorney

5. ICE Growth Member Companies

6. ICE Growth 2007 New Members American Safety Insurance Services Capitol Indemnity Corp Hanover Insurance Group Insurance Company of the West Louisiana Workers Compensation Corp Markel Insurance Company Meadowbrook Insurance Group RSUI Indemnity Company Safeco Insurance Tokyo Marine Management Utica National Insurance Group Westfield Insurance

7. ICE Growth Conference Attendance

8. 2007 ICE Accomplishments Launched ICE Certification and Associate Programs Conducted First Webinar Filed Application to Trademark Name and Logo

9. 2007 ICE Accomplishments Met with Visa & MasterCard Contingency Planning 2008 Conference Planning Created Mission, Vision and Value Statements

10. ICE Mission Statement To provide a forum that allows a diverse group of insurance collection professionals to share ideas, new technologies, innovative processes, and common challenges under the umbrella of ICE-afforded antitrust protection.

11. ICE Vision Statement Insurance Collections Executives (ICE) making a connection today to improve tomorrow’s premium collection

12. ICE Value Statements Provide an opportunity for personal development and improved performance Improve industry awareness through enhanced networking partnerships with other carriers and service providers Strengthen the opportunity to introduce industry-wide change

13. ICE Value Statements Realize educational opportunities for member companies Offer an unparalleled annual conference experience Capitalize on the professionalism, personal integrity, diversity and dedication of our membership

14. ICE Future Reduced membership fees Expand on industry initiatives (credit cards, account current) Training opportunities Future growth Continue to improve conference experience

15. ICE Future Your Involvement …..

16. Logistics Ken Godfrey