1. Hospitality Operations
Objective Engineering

2. Objective 3.05 - Engineering
What is the purpose of Engineering?
To keep the facility in top condition for safety, guest satisfaction, and profitability

3. Objective 3.05 - Engineering
What are the (6) functions of Engineering?
Maintenance
Deep Cleaning
Repairs
Remodeling
Resource Management
Emergencies

4. Objective 3.05 - Engineering
Preventative Maintenance
Cleaning and repair of equipment that is in working order.
Examples – Air Filters, Washing Machines, Replacing Parts, Removing Parts
Preventative Maintenance Schedule

5. Objective 3.05 - Engineering
Deep Cleaning
More thorough cleaning that involves extra time or equipment
Often the responsibility of the Housekeeping department.
Examples: Flipping Mattresses, Cleaning under and behind furniture, cleaning walls and carpets

6. Objective 3.05- Engineering
What are the (3) systems that Engineering is responsible for?
Electrical
Plumbing
Heating and Air Conditioning
HVAC Systems – Heating, Ventilation, and air conditioning
Keeps guests either warm or cool

7. Objective 3.05 - Engineering
What are (4) examples of Parts and Equipment that require maintenance?
Roofs, Walls, Floors (Structure)
Parking Lot
Elevators and Escalators
Kitchen Equipment

8. Objective 3.05 - Engineering
Vocabulary – Informal and Picture Definition
Preventative Maintenance
Deep Cleaning
Potable Water – Safe Drinking Water
Non-Potable Water – Not clean enough to drink but usable
HVAC Systems
Book Work – Page 344 – Answer Review Questions 1, 2, 3, 4

9. Objective 3.05 - Engineering
Part II
Explain the Responsibilities of Engineering for guest rooms and public areas in a hotel
Organizes all the maintenance requests
Most of the requests involve repairs
Keep guest rooms/public areas in good condition
Guests call front desk/front desk calls engineering
Swimming Pools –
Chlorine – kills pathogens and other microorganisms
pH Valve – Level of acidity or alkalinity (cloudy water)

10. Objective 3.05 - Engineering
Eight tasks of Grounds keeping
Landscaping
Watering
Weed Control
Mowing
Trimming
Fertilizing
Trash Removal
Beautification of lawn and gardens

11. Objective 3.05 - Engineering
Responsibilities of the Following:
Chief Engineer – The top manager of the engineering department (may also be called plant manager or facility manager)
Skilled Technician – Electricians, Plumbers, Sound, HVAC, Carpenters, Painters
Maintenance Staff – General Maintenance Workers

12. Objective 3.05 - Engineering
Part II – Vocabulary – Informal and Picture
Please answer the following on back of Cryptogram – 3.05
Chlorine
pH Valve
Landscaping
Groundskeeper
Chief Engineer