1. LEFIS ROVANIEMI MEETING 19TH 20TH JANUARY 2007 Privacy In The Web TATYANA STEFANOVA LEX.BG BULGARIA

2. Main Topics  What kind of personal information do internet activities reveal  Legal environment of privacy protection in Bulgaria  Problems  Good practices  Technological aspects

3. What kind of internet activities do personal information reveal  Registration forms / On-line application forms / On-line surveys / Interest lists / E-mail subscription forms  Signing up for internet service  E-mail  Browsing the internet / Search engines  Interactive use (Instant Messengers; Internet social networking sites)  Cookies / Web beacons  Personal websites and Blogs  Managing financial accounts and on-line bill payments

4. Personal data protection as a part of the right to privacy Physical Inviolability Confidentiality of correspondence Privacy of the private property Inviolability of personal information

5. Legal Environment Of Privacy Protection The personal data shall be…. Processes lawfully and in good faith Collected for concrete, precisely defined and lawful purposes Proportional, related to and non-exceeding the purposes, which they are processed for Precise and in case of necessity to be updated Deleted or corrected where is found that they are incorrect or not proportional Maintained in a status, which allows identification of the respective natural persons for a period not longer for the purposes, for which these data is processed

6. Legal Environment Of Privacy Protection  The Rights, Guaranteed By The Law Right to access to personal data related to natural person Right at any time to require from the administrator of personal data confirmation The right at any time to require from the administrator to delete, correct or block his/her personal data The right to object before the administrator against the processing of his/her personal data

7. Problems  Legal and technical protection of internet users’ privacy is at present insufficient  Lack of overall responsibility on the Internet assigned to a certain entity  Industry self-regulation is not working

8. Good practices to follow  General Terms  “Privacy Policy” Section  Taking part in exchange programs  Requirements for log-in  Password protection sections  Opt-in/opt-out sections

9. Good Practices  Netiquette - goals: Protection of customer rights and establishment of prerequisites for strengthening the trust of users Establishment of rules that apply to all, safeguarding the use of personal data Establishment of working rules that meet the particular needs of the data controllers Filling the gaps in existing legislation thus reducing the costs of its application Elaboration of Codes of conduct

10. Good Practices  Elaboration of Codes of conduct: Might be part of the general rules of conduct adopted by a representative organizations applicable in the respective branch of industry or profession, or Could be adopted as a separate document Functional analysis of the work of the respective business entities Identification of typical cases of collection and processing of personal data

11. Technological Aspects  To develop technical means to improve the users privacy on the Net  To develop design principles for information and communications technology and multimedia hard- and software  Implementing of the Directive for electronic sign  Measures against unauthorized access to information, undertaken by the web service providers  For corporate security Domain Controller, DNS, Proxy Server (URL Filters, Content protection, Anti Virus, Anti Spam, Data Security), encryption technologies ("SSL" encryption certificate)