1. Peer Mediation Training

2. A helper A fair person A good listener A person you can trust
Role of Mediator
A helper
A fair person
A good listener
A person you can trust
A dependable person

3. A Person who interrupts A Person who takes sides
A Mediator is not..
A Judge
A Police Officer
A Person who interrupts
A Person who takes sides
A Person who gives advice

4. Confidentiality
What does this mean?
We will come up with a GROUP definition.

5. Confidentiality means….
Peer Mediators keep secrets and do not tell other people about problems they’ve discussed during mediation.

6. Diversity Awareness
Conflicts occur because of differences between people
Peer mediators help disputants find commonalities to solve their differences

7. Diversity Training Activities
Inside/outside circle
Walking the line

8. Active Listening Activity
How well do you listen?

9. Is listening with action.
Active Listening…
Is listening with action.
Shows people that you care about what they have to say.

10. Neutral Stage Make good eye contact Look interested Lean forward
Nod your head
Encourage person to talk “Okay….Uh huh….. I see….Go on…”

11. Repeat what the person says.
Restate
Repeat what the person says.
“So, you believe that she took your pencil.”

12. “it sounds like you feel angry about this.”
Reflect
Use a feeling to reflect their feelings:
“it sounds like you feel angry about this.”

13. Active Listening Practice

14. “I Messages” I feel _____________ when you _______________
and I want _________________
Teach students to attack the problem, not the person
Peer mediators help disputants appropriately channel their emotions during sessions by modeling the use of I messages.

15. The Peer Mediation Process
Introduction/Greeting
Ground Rules
Active Listening
Agreement
Closing

16. Now you try …
Role play Peer Mediation process

17. Peer Mediation Quiz

18. Sign Commitment & Certificates