1. Introduction to Information Technology David Savoie IT Help Desk Manager 337-482-HELP (4357) Graduate Orientation

2. Information Technology

3. Chief Information Officer Gene Fields 482-9246 http://infotech.louisiana.edu

4. Information and Media Networks (IMN) Stephen Mahler, Director 482-6418 http://info.louisiana.edu

5. IMN Network Media Printing Operator Audio/Visual

6. Office of Information Systems (OIS) Sam Bullard, Director 482-6841 http://www.louisiana.edu/InfoTech/OIS

7. OIS Administrative Computing Programs Payroll Purchasing Registration ISIS Administrative Database ULINK – portal.louisiana.edu

8. University Computing Support Services (UCSS) Patrick Landry, Director 482-6402 http://www.louisiana.edu/InfoTech/UCSS

9. UCSS Help Desk Core Services UCS Servers and Workstations WIN Domain Electronic Mail – Zimbra Moodle Learning Management System

10. Coverup

11. Web: https://helpdesk.louisiana.edu E-mail: ithelp@louisiana.edu Phone: 337-482-HELP (4357) What You Need to Know

12. Are You New? User Account ULINK Electronic Mail – Zimbra Moodle Learning Management System

13. HOW DO I GET HELP? IT Help Desk - Stephens Hall Room 201 337-482-HELP (4357) ithelp@louisiana.edu helpdesk.louisiana.edu

14. Bienvenue à l'Université de Louisiane à Lafayette! David Savoie IT Help Desk Manager 337-482-HELP (4357)