1. Oliver Written Communication - Formal business letters
Describe the features of a formal letter.
Include an example, annotating the features.
What are the advantages of sending a formal letter?
What are the disadvantages?

2. Jake Written Communication - Memos Describe the features of a memo.
Describe the features of a memo.
Include an example, annotating the features.
What are the advantages of using a memo?
What are the disadvantages?

3. Jamie D Written Communication - Reports What is a report?
What is a report?
What sections are usually included in a report?
What are the advantages?
What are the disadvantages?

4. Frankie Written Communication - Newletters
What is the purpose of a newsletter?
Give an example.
What are the advantages?
What are the disadvantages?

5. Jamie B Written Communication - Notices What is a notice?
What is a notice?
Give an example.
What are they used for?
What are the advantages?
What are the disadvantages?

6. Ellen Written Communication - Advertising
What are the features of a brochure?
What are the features of a catalogue?
What are the features of a flyer?
What are the features of a leaflet?

7. Other written documents
Financial documents
What is an invoice?
What is a profit and loss account?
Curriculum Vitae
What are the features of a good CV?

8. Charlie Electronic Communication - Faxes What is a fax?
What is a fax?
What are the advantages?
What are the disadvantages?

9. Tom Electronic Communication - Email
What are the features of an ?
What are the advantages?
What are the disadvantages?

10. Cerys Electronic Communication - Websites
What is an intranet? How is it different from an internet website?
What is e-commerce?
What are the advantages of a business having a website?
What are the disadvantages?

11. Ellis Electronic Communication - Mobile phones
How could a business use a mobile phone?
What does SMS stand for?
What are the advantages of texting?
What are the disadvantages?

12. Maddie Electronic notice boards
What is an electronic notice board? Give an example.
What are the advantages?
What are the disadvantages?

13. Jamie W Other Electronic Devices Loyalty cards What is a loyalty card?
What is a loyalty card? 
Why do customers want them?
How do businesses use the data collected?
RFID tags (if time)
What does RFID stand for?
What is an RFID tag?
What are RFID tags used for?
Satnav (if time)
What is a satnav?

14. Berni Oral Communication - Face-to-face meetings
What is the difference between a formal and informal meeting?
What are the documents produced before and after a formal meeting?
How can people communicate silently in a meeting?
What are the advantages of face to face meetings?
What are the disadvantages?
What is the purpose of an appraisal meeting?
What is the purpose of an Annual General Meeting?

15. Oral Communication - Telephone conversation
What are the advantages?
What are the disadvantages?
What protocols might a business have for telephone conversations?

16. Connor Oral Communication - Teleconferencing What is teleconferencing?
What is teleconferencing?
What is the difference between teleconferencing and video conferencing?
What are the advantages?
What are the disadvantages?

17. Sumaiyyah Communicating via The internet What are webcasts?
What are webcasts?
What are podcasts?
What are webinars?

18. Beckie Brand image What is a logo?
What is a logo?
How does it help build a brand image?
What is a house style?
What is a slogan?