2. ä Online permit applications in Michigan are taking a major step toward an integrated one-stop process.

3. Where We’ve Been

4. ä “Michigan’s website... is a maze of permitting information without clear explanation of the expected time necessary to complete each phase – suggesting a complex, uncertain process.” -- Center for Automotive Research, Sept. 2003 ä Executive Directive – Dec. 8, 2003

5. ä Cross-agency participation is critical to the success of the project.

6. ä Weekly team meetings began November 20 th. ä Project headed by Department of Labor and Economic Growth (DLEG).

7. What We’ll Do

8. ä Create a single point of entry (one-stop) for businesses seeking related licenses or permits from the state of Michigan.

9. ä Significantly reduce complexity of the permitting and licensing process.

10. ä Shorten the processing time to obtain permits/licenses. ä Eliminate unnecessary forms and cumbersome, duplicative processes.

11. ä Provide links to local communities’ permitting and licensing information. ä Provide the ability to apply and pay online.

12. –Provide a “shopping cart” for collecting permits needed for a project from any state department. ä Provide web-based user tools designed to: –Determine permits needed based on project type. - Manage master permit/license application packages for complex business projects involving multiple state agencies.

13. ä Develop comprehensive online database of state permits and licenses. –Enable applicants to access permit and licensing information by name, business type or department, and –Monitor status of permit/license applications.

14. What We’ve Done

15. ä Used “Brown Paper” process to determine current flow and timing of permits/licenses for a manufacturing facility. ä Using the same process, able to reduce the current processing time for permits associated with a manufacturing facility from...

17. 465 days to 183 days!!

19. Work Completed So Far

34. How We’ll Get There

35. ä Phase 1 – Summer 2004 -Single launching pad -Decision tree -Shopping cart -Information and help -Connectivity to legacy systems -Process payments on line

36. ä Future Phases -Continue population of MiTAPS system and web portal.

37. ä Utilize MiTAPS team, which includes members from departments and agencies across Michigan.

38. mitapsinfo@michigan.gov www.michigan.gov/mitaps

39. Q & A ä Will post questions and answers on www.michigan.gov/mitaps