1. Sandrine PECORI Support to Project Managers PMO “Added-value or expensive support?”

2. PROJECT CONTEXT One project at a time 4-6 months duration 150 people Project = Software 1 Project = 1 software release 1 Project Manager 1 PMO 2 Project Planning Engineers.

3. Support to Project Managers PMO “Added-value or expensive support?” STATISTICS on ISSUES at each stage of the Project SUPPORT SOLUTIONS and BENEFITS for PROJECT MANAGERS

4. ISSUES at each stage of a SOFTWARE PROJECT

5. Monitoring Phase Finishing Phase Ignored in 70% of cases +40% delay, + 5% budget overspent -12% resources gap Ignored in 90% of cases Starting Phase *

6. SUPPORT SOLUTIONS used at each stage for each ISSUE

7. Ignored in 70% of cases

8. -Project Objective -Project Roles and Responsibilities -Baselined High Level Gantt Chart -Project Priorities -Project Constraints -Project Analysis Method.

9. STARTING PHASE ISSUE Ignored in 70% of cases *Largely accepted *Awareness => 60 % *6 months to be integrated in the culture PROJECT DEFINITION DOCUMENT *A PMO initiative.

10. +40% delay

11. Targeted Points vs Actual points Actual Achievements Missed accomplishments Planned accomplishments. *

12. Gantt Chart with baseline vs actual timeframe

13. TIMING ISSUE + 40% Project delays = 2-3 months *Big success *Delays => 10%, 1 month or £840 000 GRAPHICAL PROGRESS MONITORING *Key decision and motivation tool. *Easy implementation *Requires discipline

15. BUDGET ISSUE + 5% spent over the budget *£370 000 saved by project *Budget overspent reduced to 1,5% BUDGET PROGRESS MONITORING *A key decision tool for the company *Budget is getting less and less taboo.

17. RESOURCES ISSUE -12% resources gap or 20 people *Gap reduced to 5%, 8 over 150 people RESOURCES PROGRESS MONITORING *Working load more balanced *Turnover under control *Project rushes anticipated.

18. Ignored in 90% of projects

20. FINISHING PHASE ISSUE Ignored in 90% of projects END OF PROJECT SYNOPSIS *Awareness =>40 % *Culture integration: 4-6 months *Bugs reduction of 10% *Small time variances between projects.

21. Http://sandrine.pecori.free.fr Sandrine.Pecori@sema.fr