1. © Copyright 2013 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved. ® Operator Training – Release 4.1.1 Access Plus ReliaTel Operator Training Release 4.1.1 Access Plus 1 Training - Version 1.0

2. © Copyright 2013 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved. ® Operator Training – Release 4.1.1 Access Plus Initiating an AccessPlus Session 1. Select an entity with AccessPlus services enabled. 2. Select a service – this opens the AccessPlus applet. 2

3. © Copyright 2013 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved. ® Operator Training – Release 4.1.1 Access Plus Initiating an AccessPlus Session 3. Open an access service using an application such as PuTTY. 4. Open the service. 3 Your AccessPlus session is connecting through the ‘localhost’. ReliaTel assigns a port for each service. Enter the assigned port that is shown in the AccessPlus applet.

4. © Copyright 2013 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved. ® Operator Training – Release 4.1.1 Access Plus Initiating an AccessPlus Session PuTTY is the service used in this example 4 Enter the login (Username) ‘rlt’ Pasting the password 1. Left-click Copy. 2. Right-click and press Enter. Session is ready

5. © Copyright 2013 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved. ® Operator Training – Release 4.1.1 Access Plus Multiple Sessions Through the Applet 5 Entity: badger Entity: caribou Entity: dolphin AccessPlus Applet Entity: goose Same service for different entities – ReliaTel automatically increments local ports

6. © Copyright 2013 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved. ® Operator Training – Release 4.1.1 Access Plus Notes About AccessPlus Improve response time to open a session Add ReliaTel to your list of Web exceptions for your anti-virus software Default port for Telnet service Noted when using PuTTY: if you enter the port number before selecting Telnet, the port number will revert to the default value. Workaround: First, select Telnet, then enter the port number 6