1. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 1 Applying and Interviewing for Employment

2. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 2 Employment Messages Application letters Job-inquiry letters Application follow-ups

3. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 3 Tips for Application Letters Be specific Address salary requirements Keep it short Show some personality Aim for high quality

4. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 4 Types of Application Letters Solicited Unsolicited –Getting attention –Building interest –Increasing desire –Motivating action

5. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 5 Cultural Considerations The right style and approach Proper tone and format

6. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 6 Other Employment Messages Job-inquiry letters –Exhibit interest –Show initiative –Obtain application Application follow-ups –Exhibit interests –Show persistence –Update application

7. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 7 Employment Interviews Organization’s objective –Match applicants with the organization Applicant’s objective –Match goals and abilities with the job

8. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 8 Typical Interview Sequence Screening stage Selection stage Final stage

9. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 9 Types of Interviews Structured Open-ended Group Stress Video Situational

10. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 10 What Do Employers Seek? Fit with the organization –Personality –Background –Style Qualifications for the job –Knowledge –Skills –Abilities

11. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 11 Preemployment Testing Job-skills tests Psychological tests Drug tests

12. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 12 Interview Preparation Conduct preliminary research Think ahead about questions Build your confidence Polish your interview style Plan to look good Arrive prepared

13. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 13 Conduct Preliminary Research The OrganizationThe Opportunity Full name Location Age Products Industry position Earnings and growth Overall structure Job title Job functions Job qualifications Career path Salary range Travel Relocation

14. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 14 Plan for Questions Skills Goals Achievements Interests Attitudes Relationships

15. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 15 Prepare Some Questions Are these my kind of people? Will I enjoy the work? Do I want this job? Does the job pay well? Who will supervise me? What about my future?

16. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 16 Plan for the Interview Build your confidence Polish your interview style Plan to look good Arrive prepared

17. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 17 Build Your Confidence Minimize weaknesses Maximize strengths Manage apprehension

18. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 18 Polish Your Style Mock interviews Nonverbal skills Voice training

19. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 19 Plan to Look Good Clothing Accessories Grooming

20. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 20 Arrive Prepared Paperwork Travel time Waiting time

21. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 21 Interviewing for Success Screening interview –Differentiate yourself Selection interview –Cover your strong points Final interview –Emphasize your personality

22. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 22 Three-Step Interview Process Warm-up phase Question-and-answer stage The close

23. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 23 The Warm-Up Phase First impressions Body language

24. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 24 Questions and Answers Asking and responding Listening to the interviewer Handling personal questions

25. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 25 Close of the Interview Concluding gracefully Discussing salary Reviewing notes

26. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 26 Following Up After the Interview Thank-you messages Inquiry messages

27. © Prentice Hall, 2005 Business Communication Today 8eChapter 18 - 27 More Follow-up Messages Asking for more time Accepting an offer Declining an offer Job resignations