1. January 2011 New Script for Social Work © Simon Duffy. Rights Reserved. The author must be cited if images or slides are used

7. Who is the best planner?

8. Who is the best organiser?

10. ShareExpenditureCost PPHours PP 1. First point of contact - initial sign- posting 9.5%£414,437£632.6 2. Overview assessment13.7%£599,514£913.7 3. Comprehensive/full assessment19.0%£831,038£1265.2 4. Basic planning13.7%£597,272£913.7 5. Intensive planning, service design or support planning 16.3%£713,343£1084.4 6. Problem solving & responding to crises 16.0%£700,749£1074.4 7. Short reviews - basic7.5%£327,924£502.0 8. Long reviews - intensive4.3%£189,200£291.2 Total£4,373,478£66527.2

13. Number of care managers (WTE)111.55 Cost of care management£4,373,477.75 Number now served by authority6465 Ratio (number of people to 1 care manager)68.73 Total hours of care management available185507.18 Hours available per person27.24 Average cost per person£664.87 Time on slimmed down core functions81623.159244% Time on crisis management44521.723224% Residual time to reinvest59362.297632% Share of residual time32% Residual time expressed as money£1,399,512.88 Residual time per person8.7168 Residual money per person£212.76

16. How can we help change social work practice within our teams? How do we equip teams to use this new script? How do we need to change rules, information and accountability to support these changes? How will commissioning practices will fit with these changes? How do we communicate this change in practice internally & externally?

17. Contact Details Simon Duffy Centre for Welfare Reform The Quadrant, 99 Parkway Avenue, Parkway Business Park Sheffield, S9 4WG T +44 114 251 1790 M +44 7729 7729 41 admin@centreforwelfarereform.org www.centreforwelfarereform.org