1. This is a basic email guide that is going to include  How to open outlook  How to create an email and how to send it.  How to reply and forward an email  How to write a formal email  How to open an attachment and add an attachment. 22ND OCTOBER, 2012 CREATED BY NISHA MALIK ZAMAN 1

2. Step 1: Loading up Outlook. 1. Load up Internet Explorer. 2.Type in the address bar, this URL: www.outlook.com 3.Then write your email address in the format of IDnumber@live.oldham.ac.uk and password IDnumber@live.oldham.ac.uk 22ND OCTOBER, 2012 CREATED BY NISHA MALIK ZAMAN 2

3. STEP 2: HOW TO CREATE AND SEND AN EMAIL 1.Click on the ‘new’ button to compose a new message. 2. After doing that, a box will appear,in which you have to type in the email address 3.Write the subject 4.Attach files with the attachment button if you want to. 5.Don’t forget to write your name and then click send. 22ND OCTOBER, 2012 CREATED BY NISHA MALIK ZAMAN 3

4. STEP 3: HOW TO REPLY AND FORWARD AN EMAIL 1.Click on this purple icon to reply to the message. 2.Click on this blue icon to forward an email 22ND OCTOBER, 2012 CREATED BY NISHA MALIK ZAMAN 4

5. STEP 4: HOW TO WRITE A FORMAL EMAIL To write a formal email you need to write like shown in the picture. First of all the 1.Introduction 2.Main Text 3.Conclusion 22ND OCTOBER, 2012 CREATED BY NISHA MALIK ZAMAN 5

6. STEP 4: HOW TO OPEN AN ATTACHMENT AND HOW TO ADD AN ATTACHMENT 1.Click this button to add an attachment from your computer. 22ND OCTOBER, 2012 CREATED BY NISHA MALIK ZAMAN 6 2.Right click on the attachment and save target as, but don’t open emails that you are not sure about, and attachments as they might contain files that may cause harm to your computer.