1. Methods of Training HRM issues

2. Aims of today… To raise awareness of different training methods  on-the-job  off-the-job  Induction – for new employees when they 1 st start work

3. Decide which method of training would be best in the following situations….

4. On the job Off the job InductionReasons for training chosen…. Teacher Cleaner Underground security Vet Pilot McDonalds worker

5. Methods of training On-the-job training – where an employee learns in the workplace how to do a job Advantages include: Familiar environment, equipment _and people Confidence through doing Easier to assess improvements Cost effective with training _ normally delivered by people _ from within the firm at no extra _ cost Disadvantages include: Instruction might not be to a _ good enough standard Bad habits may be passed on Often, lack of time means sub- _ standard training External trainers might not be _ familiar with the equipment

6. Methods of training Off-the-job training – any form of education that takes place outside of the workplace Advantages include: Specialist trainers can provide _ higher level of knowledge Can often lead to qualifications _ and motivate workers Can be a cheaper way of _ acquiring information and skills, _ the trained employee can _ feedback to work colleagues Disadvantages include: Instruction might not be _ specific to the requirements of _ the individual firm Can be expensive If done during work time can _ lead to a loss of productivity

7. Methods of training Induction training – introductory training for employees new to an organisation Advantages include: Provides staff with information _ that helps them to settle in Helps staff to understand the _ formal and informal culture _ within an organisation Staff will have a greater _ understanding of their role Familiarisation with Health and _ Safety and legal requirements Disadvantages include: Cost – whilst training _ employees are not producing Information overload Often, less personal than _ training from immediate _ colleagues or supervisors Watch this video looking at recruitment and training at different types of company: You will need access to the internet to watch this videoclip

8. Next set of 3 training sessions

9. Video links Working lunch Series 7 – episode 10 HGV drivers training – what Why is there an increase in the need for these workers? What training do they need? Why do they need training in customer services?