1. “We make life easier for you”

2. PostNL “We make life easier for you”
Mail, Parcel and E-Commerce corporation based in The Hague
Formerly known as TNT N.V.
May 2011 split into TNT EXPRESS and PostNL
Own networks in Flanders (parcels), Germany, Italy and United Kingdom

3. Fast, Economical & reliable delivery
Portfolio
EU-Pack Special (EPS)
Global Pack
Parcel with T&T
Registered Parcel
Insured Parcel
Express Parcel
Fast, inexpensive service to business & consumer addresses
Fast, Economical & reliable delivery
Ideal for businesses and online retailers
Easy & Fast delivery service
Extra security
for parcels sent worldwide
Important documents or valuables
Send valuable goods with peace of mind
Send parcels abroad urgently
capital cities and important business centres
Chinese Milk powder

4. Notification before delivery
Comparison
MaxiPak
EU-Pack Special (EPS)
Global Pack
Parcel with T&T
Registered Parcel
Insured Parcel
Express Parcel
Dimensions
Max L/W/H <1,5m
Total <3m
Max L:1,5m
Max W: 0,78
Total: 3m
70x50x100
100x50x50
Max Weight
30 kg
31,5kg
20kg
EU: 30kg
NON EU: 20kg
30kg
Insurance
EU: €500 NON EU: €100
Additional: €1500
€500
€200
€5.500
Delivery
POD with signature
Proof of shipping
Delivery Network
Postal Operator in destination country
Postal Operator or other network in destination country
Own network in Flanders
Notification before delivery
Attempts
Country specific since postal player
We position ourselves as a B2C-player. No interest in Express services. Also higher insurance (till €5500) is not interesting for the customers we focus on.
ADS covering most features available in MaxiPak + ATLAS solution
AT, FR, GR, FI, IT, ES, PT, GB, DE, IE, NO, CA, HK, RU, AU, US, SG, NZ, KR

5. Comparison MaxiPak EU-Pack Special (EPS) Global Pack Parcel with T&T
Registered Parcel
Insured Parcel
Express Parcel
Worldwide
Europe
Transit
Times
(# days)
DE: 2-4
FR: 2-4
ES: 3-6
UK: 2-5
DE: 2
FR: 2-3
ES: 3-5
UK: 2-3 /
DE: 2-3
UK: 2-4
Received before 3PM
Day+1 (major EU cities)
ROW
AU: 5-12
CN: 5-13
NO: 3-8
RU: 5-9
US: 4-8
AU: 6-11
CN: 5-10
NO: 4-7
RU: 9-11
US: 5-7
AU: 6-8
CN: 9-15
NO: 2-4
RU: 8-10
US: 4-7
Processed through an extra secure channel --> delivery time few days longer
Received before 5 PM
2-3 days
AU: 4
CN: 2
NO: 1
RU: 2
US: 2
Returns
ERS+
Easy Return Service: Easy & free return from 16 European countries through local post office. Insurance up to €500 + Track & Trace
Pick-Up return service: Returns with destination NL can be picked up in European countries by PostNL. Insurance up to €500 + Track & Trace
Extra
features
DDP-solution to NON EU destinations
COD (BE & NL)

6. Estimated Price difference
Rate comparison
Pick up included
Estimated Price difference
-(5 – 15%)
-(5 – 20%)
More expensive for small and medium sized customers *
* DHL is cheaper for DE & AT and offers lower rates for big customers
Price