1. Delivering the Benefits of EPCs Turning Advice into Action Neil Marshall Chief Executive 16 th October 2007

2. Who we are and what we do UK wide trade association Cavity wall insulation, loft insulation, draught proofing + other innovative solutions 120 members manufacturers installers – over 90% of total UK capacity associates Our aims increase awareness of the benefits of insulation maintain and raise industry standards work with policy makers in shaping environmental policy work in partnership with like minded organisations

3. The Importance of Insulation 50%+ carbon dioxide emissions = space heating 40% of energy savings in household sector 75% of savings in CERT 9m empty cavities 13m homes with inadequate loft insulation Complete all insulation in next 10 years Gordon Brown – Green Alliance 12 th March 2007

4. The Benefits of Insulation 40%+ heat lost through the roof and walls Insulation can reduce this by around 2/3rds Cavity Wall Insulation saves around £90 per year payback – less than 3 years Loft Insulation saves around £110 per year payback – less than 3 years

5. The Challenges Educating the Public NIA/EST Research – Jan 2007 heat lost????????? cost of CWI £2.5k 10/20 year payback messy/disruptive and takes a day ‘if it only costs £299 what is wrong with it?’ existing loft insulation is adequate Customer Reassurance Professionalism, quality of workmanship and customer service are key Growing importance of NIA membership and CIGA guarantee

6. Professionalism of the Industry

7. Code of Professional Practice All members adhere to the code Developed in conjunction with our members Promotes high standards to maintain Customer Satisfaction Gives consumers Peace of Mind

8. CIGA Guarantee 25 year independent guarantee for cavity wall insulation NIA members must be CIGA and BBA registered CIGA technical standards and Best Practice Guidelines

9. Turning Advice Into Action Education and Training www.nationalinsulationassociaiton.org.uk Telephone advice Information packs Expert Advice/Access to Approved Installers Joint Marketing Local Partnerships

10. We look forward to working with you to ensure EPCs are a success!