1. TACKLING HATE CRIME Phil Hissey, 029 2025 9122, philiphissey@taffhousing.co.uk

2. TACKLING HATE CRIME Contents Back ground to Taff How Taff deals with Hate Crime Partnership Working Prevention Case Study

3. Taff Housing Association Community Based Housing Association- some specialist housing Housing related support across S.E. Wales Set up in 1975 1246 tenancies

4. Areas where we work Diverse Inner City Area: Canton, Riverside Grangetown, Fairwater 55% non white British 13% Over Sixty 26% disabled

5. Definition - A hate incident is a criminal or non criminal incident perceived by the victim or another to be motivated by hostility or prejudice based on the person actual or perceived:- race/ethnicity, religion or belief, sexual orientation, gender identity, gender or age

6. Taff’s Hate Crime Policy Stand alone policy Address and resolve asap Support victims and witnesses Multi-agency working Good practise Help prevent

7. Our Approach Highest priority – irrespective Victim centred/ Non judgemental Automatic triggers Within 24hrs - interviewed victim Confirm actions Urgent target hardening Inform Police Hate Crime Offer  Contact Perpetrator asap

8. Taff’s Monitoring System Computer Management System ‘Locality’ Identify repeated offences Hotspots Target Resources

9. Partnership Working Major partner – Police, Hate Crime Forum – review/monitor Joint visits Positive united action Reduces duplication Victim Support

10. Hate Crime Forum Aim – problem solve and address issues Held monthly Covers all Cardiff Police, RSLs, Council, Race Equality First Develops good practise Establish links

11. Remedies Actions agreed by victim Prosecution Tenancy enforcement Mediation IMPORTANT - act swiftly and early 100% Satisfaction from respondents

12. Prevention Tenancy Agreement Explained Accessible staff Good quality advice Hate Crime not tolerated Contact with Tenants Encourage reporting culture Diversionary measures

13. Case Study 8 year old Estate of 40 properties Reports of Child/Youth nuisance Escalated into racial abuse and Hate Crime Verbal, graffiti, car vandalism Swift response to victims Referral to Police Race and Hate Crime Unit

14. Case Study Join visits to victims – advice and support Improve security and safety - Installed window alarms, private cctv Joint visits with neighbourhood police to all - to gain information, and reassure Encourage reporting

15. Case Study Outcome Counter allegations - Not enough evidence Involve our Community Investment Team Arranged Street based Youth Activities Consulted and agreed a Good Neighbour Agreement Tenants reassured and improved awareness

16. Any Questions? Phil Hissey, 029 2025 9122, philiphissey@taffhousing.co.uk