1. Department of Health and Social Services Division of Social Services Joint Finance Committee Hearing Fiscal Year 2012 Elaine Archangelo Division Director Wednesday, March 2, 2011

2. Delaware Health and Social Services DSS Mission Statement The mission of Social Services is to protect vulnerable populations and provide an integrated system of opportunities, services and income supports that enable low-income individuals and families to develop self-sufficiency and achieve and maintain independence.

3. Delaware Health and Social Services Benefit Program Summary TANFTemporary Assistance for Needy Families GAGeneral Assistance FSPFood Supplement Program, aka Food Stamps or SNAP

4. Delaware Health and Social Services Benefit Program Summary cont’d. MA/CHIPMedicaid and Delaware Healthy Children Program POCPurchase of Care

5. Delaware Health and Social Services Overview Program 2009 2010 2011 YTD TANF 10,100 11,662 13,736 GA 3,088 3,485 3,691 FSP 85,344 107,036 125,627 POC 13,549 13,696 14,509 Medicaid 160,018 173,769 190,393

6. Delaware Health and Social Services Modernizing Office Practices and Work Processes Statewide Change Report Center Document Imaging Upgrade the ASSIST on-line application

7. Delaware Health and Social Services Workload Restructuring Application Team Review Team Processing Team Question and Telephone Team

8. Delaware Health and Social Services Challenges Changing rules Penalties for non-compliance

9. Delaware Health and Social Services FY 12 Governor’s Recommended Budget TANF - $12.868 million Child Care - $5 million

10. Delaware Health and Social Services FY 12 Governor’s Recommended Budget, cont’d. General Assistance ($4.547 million) Other

11. Delaware Health and Social Services THANK YOU!