1. Online Mentor Resources by Robin Smith Mentors need two things to be effective mentors: 1. resources for the content of the module, and 2.a quick way to access reminders about effective mentoring. These mentor resources provide quick links to reminders about the mentoring process in the mentoring module. Reminders cover these topics: Building effective relationships online Listening in a virtual learning environment Questioning and challenging Coming to closure

2. Building Effective Relationships Online How do I develop a relationship that promotes “content learning and conceptual understanding,” supports “self-regulation and self-efficacy,” and tailors “learning to individual learning goals”? Assess Respond Target Check out “The ART of Mentoring” at this url: http://itdev.gmu.edu/vhs/toat/courses/course4purp/ART. htm http://itdev.gmu.edu/vhs/toat/courses/course4purp/ART. htm

3. Listening & Attending Online How do I listen and respond in a manner most likely to produce and maintain a productive learning environment? Ask open-ended questions Clarify and encourage Reflect feelings Paraphrase Summarize Check out “Basic Attending Behavior” at this url: http://itdev.gmu.edu/vhs/toat/courses/course4purp/atten d.htm http://itdev.gmu.edu/vhs/toat/courses/course4purp/atten d.htm

4. Questioning & Challenging What is subtext of this message? What can I do to mold this communication into a “teachable moment”? Focusing Concentration Influencing Check out “Questioning and Challenging” at this url: http://itdev.gmu.edu/vhs/toat/courses/course4purp/quest _chall.htm http://itdev.gmu.edu/vhs/toat/courses/course4purp/quest _chall.htm

5. Coming to Closure What can I do to help the student evaluate the learning experience, prepare for future learning, and experience a clean, healthy separation? Reflect on what has been learned Celebrate Move on Check out “Closing” at this url: http://itdev.gmu.edu/vhs/toat/courses/course4purp/close. htm http://itdev.gmu.edu/vhs/toat/courses/course4purp/close. htm