1. 1 Business Systems Analysis and Decision Making ISQS 5340, Summer II, 2006 Instructor: Zhangxi Lin Office: BA 708 Phone: 742-1926 E-mail: zhangxi.lin@ttu.edu Homepage: http://zlin.ba.ttu.eduhttp://zlin.ba.ttu.edu Class meetings: M-F 1-2:50p, LH008 Office hours: M-R 3-4p

2. 2 About me PhD, IS, UT Austin, 1999 MS, Economics, UT Austin, 1996 MEng, CS, Tsinghua University, Beijing, 1982 EE, Tongji University, Shanghai, 1978-1979 Hometown: Fuzhou, China

3. 3 My hometown Fuzhou

4. 4 Prerequisite ISQS 5137 and MKT 5360

5. 5 Course Description The use of information, management information systems, decision theory, and knowledge management to improve business processes and decisions for sustainable competitive advantage.

6. 6 Learning objectives 1. Explain the process of decision making 2. Identify opportunities for using information technology to improve decision making. 3. Identify situations where decision making can fall prey to biases, and explain how the biases could occur. 4. Identify pitfalls, and make suggestions for improvement, in negotiations. 5. Recognize situations that affect the ethics of decisions. 6. Understand the use of databases and data warehousing techniques. 7. Understand basic approaches of business intelligence. 8. Recommend approaches to improve decision making.

7. 7 Course structure Behavioral decision making topics, 50% Biases, Preferences, Motivational influences, Fairness, Ethicality, Negotiation, Bounded rationality Normative decision making topics, 25% Modeling decision making, uncertainty, preferences Business intelligence and IT topics, 25% Regression, classification, web mining, database, data ware housing.

8. 8 Textbooks Required Text Book: Judgment in Managerial Decision Making, 6th Ed, by Max Bazerman (2006), John Wiley & Sons, Inc. ISBN: 0-471-68430-9. References: Making Hard Decisions, by R. T. Clemen and T. Reilly (2001), Duxbury, ISBN: 0-534-42199-7 Business Intelligence: The Savvy Manager's Guide, by David Loshin, Morgan Kaufmann (June 2003), ISBN: 1558609164

9. 9 Grading Policy 10 quizzes out of 12 (100 points) In-class exercises (80 points) Homework (40 points) Presentation (40 points) The total is 260 points. Plus Extra points up to 20 for class activity involvement

10. 10 Make-up Test No make-up test for the quizzes

11. 11 Contact Before or after class in the classroom. Drop by during office hours. Email me at zhangxi.lin@ttu.edu. Call 742-1926 All important announcements will be made via e-mail. You are responsible for checking your e-mail everyday for any communication from the instructor.

12. 12 After this class Sign up to the class website http://zlin.ba.ttu.edu/5340/signup.html Project group sign up http://129.118.51.86/cgi- bin/zlin/class/group_input.pl?class=5340&old= sum06 http://129.118.51.86/cgi- bin/zlin/class/group_input.pl?class=5340&old= sum06