1. BTCL PERFORMANCE SEPT 2015

2. How we do Business Assets Customer Revenue Net Profit Returns Re- Invest

3. How we performed 2013 2014 2015 Revenue 1.375 1.480 1.506 2% Data % 24 31 24 23% Mobile % 21 26 31 19% Net Profit 284 3 147 4800% NC Assets 1.9 1.3 1.6 18% Cash-Flow 405 353 366 4% CAPEX 335 195 233 35%

4. Revenue Contribution

5. Benchmarks CPI GDP -2% 0% 1% 2% 3% 4% 7%

6. Why Growth Challenges Mature market Increased Competition Pricing Pressure Demanding Customer Voice to Data substitution

7. RATIO’S Benchmark BTCL Current Ratio 2 3.2 Debt >50% 0% Asset Turnover * 0.60 ROCE 18-22% 12%

8. Case for Adaptation

12. Way Forward Power of Feedback Invest in people skills & Change Mgt Culture Costs Efficiencies Vodafone partnership CAPEX execution