1. Alberto Flores Villar | Daniela Ortiz | María Seo I Ana Lopez Design Challenge

2. 2 Macros We are keeping Microsoft actual system. That is to say, recording keystrokes and assigning to a shortcut.

3. 3 We changed the friends interface so it won’t look too much like the user’s main window. Friends

4. 4 Support System Interactive Tutorial: Blinking step by step until you complete your task. Context Sensitive Help: - Mouse over words and concepts that could be complicated for the user. - Information about the content of the main window.

5. 5 Support System Support systems are integrated to ensure that the user understands and completes his task. External access to help from the Windows search bar. You can get help without being in the Hardware configuration application.

6. 6 Rate In the help support we have the option to rate the help. With this Microsoft have the option to be closer to the users and evaluate the quantitative the options that they are giving to the users.

7. 7 Help We integrate the text and the blinking part, so it can be taken as one. And make it more visual. To make the help more easy, step by step. But no saturating the user if they know how, and forget one step.